# Analyst, Analytics & Metrics

**Company**: Mastercard
**Location**: Gurgaon, India
**Experience**: mid
**Job type**: full-time
**Category**: Consulting
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Gurgaon-India/Analyst--Analytics---Metrics_R-280868?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7a71bb3a-c67

## Description

Mastercard's professional Services arm is focused on driving value beyond payment transactions.

As a Revenue Assurance and Business Transformation professional, you will:

- Develop a strong understanding of our business environment

- Engage with Services business teams and act as an Internal Consulting partner to understand pain-points related to their business model and operational processes

- Identify solutions to the pain-points using logical thinking, problem-solving skills, and leveraging better use of data & technology

- Where appropriate, identify processes that can be Centralized and conceptualize new operating models and migration plans

- Develop design documentation, such as SOPs, system requirements, and user journey maps

- Ensure successful implementation with disciplined Program management and Change management efforts, in collaboration with key stakeholders

- Monitor process KPIs and drive continuous efficiency improvements using system enhancements, tactical automation, or process changes

You should have:

- Experience in driving business transformation or digital transformation, preferably for B2B services organizations

- Experience in business consulting or dealing with unstructured situations and applying first-principles thinking for problem-solving

- 3 to 4 years of experience, with an undergraduate or master's degree

- Strong project management, stakeholder management, and communication skills

- Exposure to domains such as B2B Sales processes, Sales productivity tools (e.g., Salesforce), and Data visualization and reporting platforms (e.g., Tableau) is preferred though not essential

## Skills

### Required
- business transformation
- digital transformation
- business consulting
- problem-solving
- project management
- stakeholder management
- communication

### Nice to have
- B2B Sales processes
- Salesforce
- Tableau
- data visualization
- reporting platforms

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Gurgaon-India/Analyst--Analytics---Metrics_R-280868?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)