# Property Officer

**Company**: JLL
**Location**: Hong Kong, SAR, China
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Facilities & Maintenance
**Industry**: Real Estate

**Apply**: https://jll.wd1.myworkdayjobs.com/en-US/jllcareers/job/Hong-Kong-SAR-China/Property-Officer-I_REQ544447-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/property-officer-7a2be362-c6e/

## Description

We are seeking a Property Officer to provide frontline operational and administrative support for the management of commercial properties.

The successful candidate will work under the direction of a Property Manager to ensure that day-to-day activities align with tenant satisfaction, property standards, safety protocols, and company policies.

**Key Responsibilities:**

- Ensure high level of customers' satisfaction by providing prompt and courteous services and establishing friendly rapport with tenants & customers

- Conduct regular inspections of common areas, lift lobbies, central mechanical/electrical plant rooms, curtain walls, and tenanted premises (including handover/takeover inspections) to identify maintenance defects, safety hazards

- Co-ordinate with Client's construction & fitting-out designer for renovation & fitting-out works

- Respond promptly to corporate tenant service requests, rental account management, fit-out inquiries, and building emergencies, ensuring rapid resolution and follow up action

- Ensure building operations comply with local commercial statutory ordinances, occupational safety and health (OSH) codes, and fire service regulations (e.g., annual FSI inspections, periodic electrical testings/WR2, and emergency evacuation drills)

- Assist in contract tendering, vendor evaluation, CAPEX/OPEX procurement, and the compilation of monthly property operational, energy, and financial management reports

- Answer enquiries, handle complaints, provide information / activities and resolve problems arising from tenants & customers

**Qualifications & Requirements:**

- High school diploma or equivalent; Associate Degree in Property Management, Business Administration, or a related field is a plus

- 2 to 5 years of relevant experience in commercial property management or facilities management

- Proficiency in Microsoft Office and familiarity with property management software/applications

- Strong interpersonal and communication skills with a business-focused, professional attitude

- Organized, detail-oriented, and capable of managing multiple tasks efficiently under pressure

- Practical experience in using Generative AI tools (e.g., drafting communications, operational report summarization, workflow automation) to optimize daily business operations is a distinct advantage

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## Skills

### Required
- Microsoft Office
- property management software
- interpersonal skills
- communication skills
- organisational skills

### Nice to have
- Generative AI tools
- drafting communications
- operational report summarization
- workflow automation

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Source: [Apply at jll.wd1.myworkdayjobs.com](https://jll.wd1.myworkdayjobs.com/en-US/jllcareers/job/Hong-Kong-SAR-China/Property-Officer-I_REQ544447-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)