# Anfitrião de Hospedagem I

**Company**: Accor
**Location**: Recife, PE
**Job type**: full-time
**Salary**: R$ 1981,33
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000160222039-anfitriao-de-hospedagem-i?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7a219222-27d

## Description

We are Accor, world leaders in Augmented Hospitality. We put people at the heart of everything we do, creating new connections and emotions for our guests.

As a Hosting Receptionist I, you will be responsible for:

- Handling guest reservations, checking availability, and providing information on room rates, types, and timings

- Managing the hotel's email reservations, responding to client queries, and confirming bookings

- Welcoming clients according to the brand style, offering services, and providing information on hotel operations

- Verifying reservations, requesting personal data, and ensuring compliance with hosting laws

- Acting as the main point of contact between clients and other hotel departments, resolving issues and passing on information as needed

- Staying up-to-date on local events, entertainment, and offers to provide excellent service

- Offering and rewarding loyalty programme benefits according to guidelines

- Providing a personalised welcome to regular clients and Le Club members, offering available Soft Benefits

- Handling phone calls according to brand style, performing wake-up calls, and ensuring reception and autocontrol procedures are followed

- Attending to clients in the restaurant, bar, or convenience store as needed

- Controlling room availability, avoiding discrepancies between reservations and occupied rooms

- Closing accounts, verifying expense accuracy, and providing invoices

- Managing cash flow, controlling receipts, and performing cash register duties

- Analysing discrepancies, checking reports, and ensuring correct daily rates and segmentation

Qualifications:

- Open-minded

- Customer-oriented

- Self-confident

- Good communication skills

- Team player

- Proactive and initiative-taking

- Business knowledge and improvement

Additional Information: You will receive a salary of R$ 1981.33, along with benefits including:

- Medical insurance with copayment

- Optional dental insurance

- On-site cafeteria

- Profit sharing

- Life insurance

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Open-minded
- Customer-oriented
- Self-confident
- Communication
- Team work
- Proactivity and Initiative
- Business Knowledge and Improvement

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000160222039-anfitriao-de-hospedagem-i?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)