# Deal Desk Manager, AMER

**Company**: Cockroach Labs
**Location**: New York, NY
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/cockroachlabs/jobs/8079608?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7a07a727-827

## Description

This high-visibility position as a Deal Desk Manager will lead the strategy, execution, and continuous improvement of Cockroach Labs' deal desk function. Reporting to the Director, Commercial Operations, you'll serve as a trusted strategic advisor to sales leadership on our largest, most complex, and non-standard transactions , balancing deal velocity with sound commercial and financial judgment.

Responsibilities:

- Serve as the primary point of escalation and strategic advisor for complex, high-value, and non-standard deal structures, guiding the sales organization from opportunity to close

- Own and continuously improve deal desk processes, pricing frameworks, approval matrices, and quote-to-cash workflows to increase deal velocity without sacrificing governance

- Partner cross-functionally with Legal, Finance, Product, Marketing, and Professional Services to structure commercially sound, operationally executable agreements

- Establish and enforce deal governance, pricing policy, and discounting guardrails, and advise leadership on exceptions and their downstream impact

- Provide deal structuring guidance that maximizes revenue, margin, and strategic value while managing risk

- Develop reporting and analytics on deal trends, cycle times, discounting, and desk performance to inform GTM leadership decisions

- Drive enablement for the sales organization on deal structuring best practices, pricing, and approval processes

- Champion continuous improvement of CPQ and deal desk tooling in partnership with Revenue Operations

Expectations:

- In your first 30 days, you will complete general and sales onboarding programs, familiarize yourself with our message and product, and get an in-depth understanding of current revenue operations and systems.

- In your first 60 days, you will gain hands-on experience with our systems (particularly Salesforce), processing procedures, and the Deal Desk workflow. Begin assisting with and processing standard requests.

- After 90 days, you will independently manage all deal desk requests and contribute to cross-functional projects and team initiatives.

Requirements:

- 8-12+ years of experience in Deal Desk, financial analysis, sales operations, revenue operations, pricing, or related fields, including experience with complex deal structuring

- Demonstrated ability to influence and build trust with senior sales and cross-functional leaders

- Experience defining and scaling deal desk processes, policies, and governance in a high-growth environment

- Strong customer-focused attitude with a proactive and energetic work ethic

- Excellent communication and interpersonal skills, with the ability to distill complexity for executive audiences

- Superior organizational skills with the ability to manage multiple high-priority deals with attention to detail

- Comfortable in a dynamic, fast-paced, high-growth technology environment

- Bachelor's degree (BA or BS) required

- Proficiency in Salesforce CRM; experience with Salesforce CPQ strongly preferred

## Skills

### Required
- Deal Desk
- financial analysis
- sales operations
- revenue operations
- pricing
- complex deal structuring
- Salesforce CRM

### Nice to have
- Salesforce CPQ

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/cockroachlabs/jobs/8079608?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)