# Patient Services Co-ordinator - SPOC

**Company**: Sutton Primary Care Networks
**Location**: Sutton
**Job type**: part-time
**Salary**: £30187.50
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/A2700-26-0055?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/patient-services-co-ordinator-spoc-7a064c3a-3b0/

## Description

We are seeking a Patient Services Co-ordinator to work closely with the Patient Services/SPOC Team Leader and Sutton GP Practice Managers, clinicians, and practice staff across all four PCNs. The successful candidate will be comfortable working in a busy and changing environment, have a good eye for detail, and a can-do attitude with a strong focus on delivery.

The role requires coordinating patients' care via EMIS, telephone, email, and other communication channels. The main duties of the job include:

- Coordinating and supporting the home visiting team to manage demand and capacity of the service across the borough

- Arranging and managing the clinical systems required to coordinate the triage of patients and paramedic home visit clinics

- Working effectively with the Virtual Ward Leads within the PCN, Sutton Health and Care Team, and Acute Team as required to provide an integrated response

- Answering incoming calls promptly and in a courteous manner, providing information that is required

- Triaging, booking, rescheduling, and canceling appointments as requested

The ideal candidate will be a team-oriented individual who is eager to develop their skills in delivering efficient patient services. They will have a working knowledge of MS Office, including Word and Excel, and be able to provide administrative support as required.

The post is permanent and part-time, working 8am to 4pm on Wednesdays and Thursdays. The salary is £30,187.50 per year pro-rata.

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## Skills

### Required
- MS Office
- Word
- Excel
- EMIS

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/A2700-26-0055?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)