# Full Time Branch Ambassador - Northern Virginia (Arlington/Alexandria Areas)

**Company**: Capital One
**Location**: Northern Virginia
**Job type**: full-time
**Salary**: $48,048 - $48,048
**Category**: Customer Service
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/McLean-VA/Full-Time-Branch-Ambassador---Northern-Virginia--Arlington-Alexandria-Areas-_R1000886?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_79f4a25d-dfe

## Description

At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. As a Branch Ambassador, you are the heartbeat of our space, embodying our culture of outstanding hospitality. You blend friendly, attentive service with cutting-edge digital innovation, helping clients navigate our latest tools and reach their financial goals.

**What You'll Actually Do**

- Execute high-volume cash transactions with 100% accuracy, maintaining a compliance-first mindset.

- Educate clients on mobile banking, remote deposit capture, and contactless payments.

- Identify personal or business goals and pair them with the right digital tools or banking solutions.

- Ensure customers feel welcome and heard, balancing efficiency with warmth.

**What You Bring**

- A natural gift for making people feel welcome and heard.

- Tech fluency, with a love for teaching others how to use digital tools.

- Precision and detail, with satisfaction in getting numbers right.

- Adaptability, enjoying a fluid workspace with changing tasks.

- Curiosity, with a desire to improve the customer journey.

**Why Join Us?** This role offers a comprehensive benefits package, investment in your confidence and professional growth, and an inclusive environment. We provide tools to help you succeed and grow.

**The Perks**

- Day 1 coverage for Medical, Dental, Vision, and Prescriptions.

- Paid Time Off.

- Education Assistance.

- Matching 401(k) contribution up to 7.5%.

- Paid Parental Leave.

- Mental Health support.

- Back-up Child or Elder Care.

**Essential Functions**

- Support surrounding branches within a 50-mile radius.

- Work a flexible schedule, including weekends.

- Attend required training sessions.

- Lift up to 25 pounds and stand/move for extended periods.

- Regular and consistent attendance.

**Basic Qualifications**

- High School Diploma, GED, or Equivalent Certification.

- At least 1 year of Retail, Sales, or Customer Service experience.

- At least 6 months of cash handling experience.

**Preferred Qualifications**

- Associate’s degree.

- 2+ years of Retail or Customer-facing experience.

- Proficient in G-Suite.

- Strong written and oral communication skills.

## Skills

### Required
- cash handling
- customer service
- digital innovation
- financial services

### Nice to have
- G-Suite
- written and oral communication

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Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/McLean-VA/Full-Time-Branch-Ambassador---Northern-Virginia--Arlington-Alexandria-Areas-_R1000886?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)