# Manager, Learning & Development

**Company**: Riviera Dining Group
**Location**: Miami, Florida
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Human Resources
**Industry**: Hospitality

**Apply**: https://jobs.lever.co/rivieradininggroup/e2c8ef5a-5ec0-455b-994e-f136b3a73033?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/manager-learning-and-development-79e78ff7-130/

## Description

The Manager, Learning and Development (L&D) is responsible for assisting team members in advancing their skills and knowledge. The Manager, Learning & Development, will assess company-wide developmental needs to drive HR compliance training initiatives, while identifying and arranging suitable training solutions for employees.

The Manager, Learning & Development, reports to the Sr. Manager, L&D and supports RDG University (RDGU). This individual will work internally with teams across RDG to build, curate, and support IT & HR compliance learning content and experiences, explore new learning methods and build both live and moderated learning solutions.

Responsibilities:

- Develop and lead Learning & Development initiatives that align with business goals, talent strategies, and meet all compliance requirements.

- Oversee and ensure license compliance for RDG University (RDGU).

- Serve as a Learning & Development ambassador to advocate for the value and continued growth of learning initiatives within RDG.

- Collaborate with the Chief People Officer to develop content for a leading Leadership Training module.

- Facilitate management new hire orientation in the corporate office or venues.

- Design systems, processes, and capabilities to drive talent management and leadership development.

- Ensure that all learning programs are equitably available to a diverse team of employees and embed Diversity, Equity and Belonging in each learning program.

- Drive engagement and development at all levels of the organization and foster an environment of continuous learning.

- Lead and manage the design, development and delivery of technical and soft skill learning programs and services.

- Conduct comprehensive needs analyses and provide recommendations to address gaps and/or potential opportunities.

- Partner closely with the HR Managers and on-site venue management team to monitor the pulse of organizational needs and learning opportunities.

- Track and monitor attendance of training programs.

- Measure and articulate Learning & Development effectiveness and impact.

- Research and implement best practices in instructional technology, tools, and approaches.

Requirements and Qualifications:

- Minimum 8 years of experience leading a corporate learning program, preferably in a high-growth environment such as hospitality/restaurant industry.

- Bachelor’s degree in human resources, Organizational Development, Business Administration or related field.

- SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential.

- Working knowledge of a Learning Management System (LMS).

- Proficiency working with a variety of multimedia training platforms and driving strategy behind instructional design.

- Ability to create captivating training materials and slide decks.

- Excellent team facilitation and presentation skills.

- Certified Professional in Learning and Performance (CPLP) credential preferred.

- Seasoned user of Microsoft office.

- Demonstrated success in fostering a learning culture that promotes engagement, retention, and career growth.

- Strong ability to assess training effectiveness using data-drive metrics, feedback tools, and ROI analysis.

- Experience leveraging learning tools, innovative digital tools, microlearning, and gamification.

- Deep understanding of front-and-back of house operations, brand standards, and luxury training.

- Superior verbal and written communication skills.

- Ability to represent the firm and business with professionalism, poise and model the BPM values.

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## Skills

### Required
- Learning Management System
- Instructional Design
- Multimedia Training Platforms
- Microsoft Office
- SHRM-CP
- SHRM-SCP
- CPLP
- Diversity, Equity and Belonging
- Data Analysis
- Communication
- Leadership
- Training Development

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/rivieradininggroup/e2c8ef5a-5ec0-455b-994e-f136b3a73033?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
