# Réceptionniste de nuit h/f

**Company**: Accor
**Location**: Paris, IDF
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000157673949-receptionniste-de-nuit-h-f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/r-ceptionniste-de-nuit-h-f-79841c8b-e81/

## Description

The Mercure Paris Notre Dame Saint Germain des Prés hotel is seeking a new talent for a Night Receptionist position.

Job Summary: The successful candidate will work a rhythm of 4 consecutive nights worked followed by 4 days off, equating to 151.67 hours per month.

Key Responsibilities:

- Provide a warm and personalised welcome to guests, manage check-ins and check-outs, respond to requests, and ensure customer satisfaction throughout their stay.

- Manage the reception area, handle reservations, phone calls, emails, billing, payments, and cash operations.

- Ensure the safety and security of guests and the establishment, manage unexpected situations, and maintain operational continuity in the absence of management.

- Perform night audits, generate reports, and prepare necessary information for the next day's teams.

- Prepare the breakfast buffet according to quality, hygiene, and presentation standards.

- Coordinate internally with various hotel departments to guarantee effective follow-up of guest requests.

- Promote the ALL – Accor Live Limitless loyalty programme, adhere to Mercure brand standards, and embody the Heartist spirit through attentive and personalised service.

Requirements:

- Punctuality, motivation, and a strong sense of teamwork

- Excellent communication and interpersonal skills

- Ability to listen and anticipate needs

- Good presentation and elocution skills

- Dynamic and commercial mindset

- Prior experience in hotel reception is desirable

- Fluency in French and English, both written and spoken; proficiency in a third language is an advantage

- Familiarity with FOLS and Resaweb software

Benefits:

- A friendly and dynamic work environment

- Opportunities for career growth within the Accor group

- Continuous training and personalised support

- 50% reimbursement of transportation costs

- Access to the Heartist Card, which offers preferential rates at Accor hotels

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- French
- English
- FOLS
- Resaweb
- Time management
- Communication skills
- Teamwork
- Adaptability

### Nice to have
- Third language

---

Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000157673949-receptionniste-de-nuit-h-f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)