# Software QA Engineer - AI Automation Testing (Robot/Playwright)

**Company**: Cisco
**Location**: Bangalore
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Bangalore-India/Software-QA-Engineer---AI-Automation-Testing--Robot-Playwright---4-9-Yrs-exp--Bangalore_2025608-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_79697462-15f

## Description

Cisco IT is seeking a Software QA Analyst to join the Commerce Quote to Order team. Our team focuses on delivering scalable solutions for digital transformation and enhancing Cisco's commercial platforms, playing a critical role in the technology that powers our global business operations.

In this role, you will collaborate with cross-functional teams to improve processes, manage data, and develop features for complex commerce processes. You will be instrumental in ensuring end-to-end product quality by driving systematic testing and implementing robust, future-ready automation strategies.

Responsibilities:

- Design, build, and test software products, focusing on reliability, availability, latency, and performance through systematic and automated approaches.

- Develop, maintain, and execute comprehensive software design plans, automated scripts, and test frameworks to facilitate quality gates throughout the software development lifecycle.

- Conduct root-cause analysis on software product bugs and escaped defects to provide risk assessments and collaborate with product managers to resolve design issues.

- Apply risk-based analysis to software integration points to mitigate risks and ensure high-quality functionality across the platform.

- Document test plans, release notes, and bug reports while mentoring peers and engineering interns to foster technical excellence and productive working relationships.

Minimum Qualifications:

- Bachelor's or Master’s degree in Engineering, or a related field, with 4–9 years of hands-on software quality assurance and testing experience.

- Strong, demonstrable hands-on experience building and maintaining test automation frameworks (such as Robot, Playwright, WebDriver.io, or Selenium) and leveraging AI-driven testing tools or methodologies.

- Demonstrated expertise in debugging complex software systems, conducting API testing, and performing database validation.

- Proven ability to apply systematic and risk-based testing approaches to ensure end-to-end product reliability, performance, and scalability.

Preferred Qualifications:

- Extensive experience in Quote-to-Order (Q2O), eCommerce, or complex commercial business platforms, with a deep understanding of enterprise system integrations and end-to-end workflows.

- Proven ability to analyze upstream and downstream impacts of system changes within large-scale distributed architectures, providing strategic recommendations to enhance platform resilience.

- Demonstrated success acting as a technical mentor or lead for peers and interns, fostering technical excellence, code quality, and collaborative teamwork across cross-functional groups.

- Advanced proficiency in integrating test automation suites into CI/CD pipelines to establish robust quality gates throughout the software development lifecycle.

- Ability to communicate technical risks, root-cause analyses, and quality metrics clearly to product managers and cross-functional stakeholders.

Benefits:

- Opportunities for growth and professional development

- Collaborative and dynamic work environment

- Recognition and rewards for outstanding performance

## Skills

### Required
- Robot
- Playwright
- Selenium
- WebDriver.io
- AI-driven testing tools
- API testing
- database validation

### Nice to have
- Quote-to-Order (Q2O)
- eCommerce
- complex commercial business platforms
- CI/CD pipelines
- technical mentorship

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Bangalore-India/Software-QA-Engineer---AI-Automation-Testing--Robot-Playwright---4-9-Yrs-exp--Bangalore_2025608-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)