# Coordinator

**Company**: Royal Bank of Canada (RBC)
**Location**: Mississauga, Ontario
**Job type**: full-time
**Category**: Human Resources
**Industry**: Finance

**Apply**: https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/MISSISSAUGA-Ontario-Canada/Incentive-Compensation-Delivery-Coordinator_R-0000191863-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/coordinator-7967d22a-a8d/

## Description

We are seeking a Coordinator to deliver on audit and control measures for the Investment Retirement Planners Compensation program.

**Responsibilities:**

- Conduct verification for individual investment transactions to ensure compensation is correctly processed in accordance with process and policy.

- Achieve daily process volume targets while meeting quality expectations related to completeness and accuracy.

- Deliver an exceptional partner experience by researching and responding to compensation related queries and issues raised.

- Act as a team player and contribute to continuous improvement, productivity and process execution risk mitigation through idea creation and collaboration.

**Requirements:**

- Experience working in a service operations environment (achieving volume targets while maintaining quality standards).

- Problem solving capabilities and a proven ability to simplify the complicated.

- Ability to adapt to process and program/policy changes.

- Ability to foster strong working relationships with internal and external business partners; customer service oriented.

- Operates efficiently within a framework of deadlines, task priorities and adjustments to work schedules in order to meet business targets.

- Excellent written and verbal communication skills.

**Nice to have:**

- Familiarity with RBC technological platforms (IRPCM, DocuNet, IRIS, Sale Platform, etc.).

- Understanding of Home Equity Finance products and transaction types.

- Experience with process audit and controls.

**What's in it for you?**

- A collaborative, high-performing team culture within Wealth Marketing Canada.

- Direct exposure to the digital marketing ecosystem supporting hundreds of advisor websites nationwide.

- Opportunities to build deep expertise in web content management, SEO, and digital compliance within a regulated financial services environment.

- Clear pathways for growth and the chance to take on progressively greater accountabilities.

- Competitive total compensation package, including discretionary bonus and comprehensive benefits.

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## Skills

### Required
- Compensation Management
- Critical Thinking
- Customer Service
- Detail-Oriented
- Human Resources (HR) Software Systems
- Human Resources Policies
- Incentive Programs
- Office Tools
- Payroll Administration

### Nice to have
- Familiarity with RBC technological platforms
- Understanding of Home Equity Finance products and transaction types
- Experience with process audit and controls

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Source: [Apply at rbc.wd3.myworkdayjobs.com](https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/MISSISSAUGA-Ontario-Canada/Incentive-Compensation-Delivery-Coordinator_R-0000191863-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)