# Site Reliability Engineering

**Company**: Visa
**Location**: Austin, TX
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $88,000.00 to $136,900.00 USD per year
**Category**: Engineering
**Industry**: Technology

**Apply**: https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/US---Austin-TX/SW-Engineer--Developer-Systems-Reliability-Engineering_REF084823W-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_79659560-9b5

## Description

The Site Reliability Engineering , SRE , role is a critical part of Visa’s Cloud Platform strategy. In this role, you will help ensure Visa’s development platform and tooling enable key stakeholders, including development engineers across the technology organization, to focus more on innovation and less on infrastructure management.

You will drive the adoption of observability best practices, automation, and AI-AIOps capabilities to improve reliability, reduce toil, and resolve recurring operational issues.

You must be comfortable partnering with software engineering teams and supporting their needs to ensure the security, availability, reliability, and performance of the platform.

Essential Functions:

- Help maintain the platform’s defined SLAs and SLOs by driving operational excellence, delivering value-added process and procedure improvements, and partnering with engineering and operations teams to eliminate manual touchpoints through automation and standardization.

- Own and operationalize end-to-end observability, alerting, and monitoring for the Visa Cloud Platform across IaaS, PaaS, and Container-as-a-Service environments.

- Own and deliver automation and AI-AIOps initiatives that reduce toil, improve reliability, accelerate incident response, and enhance operational intelligence across the SRE organization.

- Partner with development teams during release and service transition reviews to define and validate operational requirements.

- Partner with Operations & Infrastructure peers to support ongoing platform maintenance, enhancement, and reliability.

- Support multiple internal stakeholders across a variety of technical challenges by analyzing recurring issues, identifying patterns, and proposing effective solutions.

- Support the Visa Cloud SRE team’s 24-7-365 operating model, including shift-based and on-call coverage.

The estimated salary range for this position is $88,000.00 to $136,900.00 USD per year.

Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

## Skills

### Required
- Cloud Platform
- Observability
- Automation
- AI-AIOps
- Linux
- Windows

### Nice to have
- CI-CD tooling
- Grafana
- Prometheus
- Splunk
- Datadog
- New Relic
- DynaTrace
- Sentry
- YAML
- JSON
- HTML
- XML
- Python
- Java
- Go
- PowerShell
- JavaScript
- Terraform
- Ansible
- Helm
- Chef
- Cloud Formation

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Source: [Apply at visa.wd5.myworkdayjobs.com](https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/US---Austin-TX/SW-Engineer--Developer-Systems-Reliability-Engineering_REF084823W-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)