# Sr. Manager, Enterprise Revenue Architect

**Company**: Gong
**Location**: Austin | Chicago | New York City | Salt Lake City | San Francisco | Remote (US)
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $181,000 - $239,000 USD
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/gongio/jobs/4718601006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_79563c10-d39

## Description

Gong harnesses the power of AI to transform how revenue teams win.

The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.

As a Sr. Manager, Enterprise Revenue Architect, you will be a strategic partner to Gong's largest customers, focusing on driving revenue transformation from Gong’s AI Operating System.

**Responsibilities**

- Team Leadership & Coaching: Recruit, develop, and lead a high-performing team of Revenue Architects.

- Revenue Transformation Strategy: Partner with senior GTM leaders to design and oversee the execution of strategies that modernize their revenue operations through Gong’s AIOS.

- Workflow Architecture Oversight: Guide your team in mapping current-state customer processes to AI-driven workflows that translate to revenue outcomes.

- Adoption and Change Management: Drive adoption initiatives that foster behavior change and embed Gong into daily team rhythms across the Enterprise customer segment.

- Value Realization: Empower your team to use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value.

- Renewal and Expansion Management: Own the aggregate renewal strategy and execution for the team, partnering with cross-functional leaders on growth and NDR.

- Cross-Functional Collaboration: Partner with internal leadership teams (Product, Sales, Marketing) to ensure an exceptional and seamless customer experience throughout the entire journey.

- Adoption & Usage: Drive focus on adoption and usage to accelerate time-to-value for enterprise accounts, ensuring strong retention and expansion outcomes.

**Qualifications**

- 2+ years of direct people management experience leading Customer Success, Account Management, or Professional Services teams in a B2B SaaS company.

- 6–10+ years of total proven experience in customer-facing roles (CSM, AM, Implementation, or similar).

- Proven track record of coaching others to own relationships with senior (VP and C-suite) stakeholders and lead value/ROI conversations.

- Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing, and executives.

- Excellent communication, negotiation, and presentation skills, with the ability to influence at the leadership level.

- Data-driven mindset with a focus on delivering measurable outcomes and tracking team-wide KPIs.

- Passion for driving customer outcomes and contributing to a high-performing and accountable work culture.

**Perks & Benefits**

- Medical, dental, and vision plans

- Wellbeing Fund - flexible wellness stipend

- Mental Health benefits with covered therapy and coaching

- 401(k) program

- Education & learning stipend

- Flexible vacation time

- Paid parental leave

- Company-wide recharge days each quarter

- Work from home stipend

## Skills

### Required
- AI
- Revenue Operations
- Change Management
- Data-Driven Insights
- Leadership

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gongio/jobs/4718601006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)