# Assistant Manager, Integrations & Development

**Company**: AIA Digital+ Malaysia
**Location**: Kuala Lumpur
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://aia.wd3.myworkdayjobs.com/en-US/External/job/Kuala-Lumpur-AIA-Digital-Malaysia/Assistant-Manager--Integrations---Development_JR-68268-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_79269e3a-27c

## Description

AIA Digital+ is seeking an Assistant Manager, Integrations & Development to join their team. The successful candidate will be responsible for providing technical expertise in SAP integrations and custom SAP applications.

**About the Role** The Integrations & Development subject matter expert (SME) will provide Level 2 support for service requests, incidents, and BAU changes requests, primarily focused on moderate to high complexity.

**Key Responsibilities:**

- Provide technical support for SAP integrations and custom SAP applications

- Monitor integration flows, message processing, APIs, and connectivity services

- Investigate and resolve integration failures involving SAP and non-SAP applications

- Perform root cause analysis (RCA) and implement preventive actions

- Support interface deployments, testing, and transport activities across landscapes

- Maintain integration documentation, support procedures, and operational runbooks

- Work closely with SAP functional teams, middleware teams, and external vendors to resolve issues

- Perform ABAP code review of ABAP colleagues (QA check) to ensure programs delivered adhere to AIA programming standards

**Requirements:**

- Bachelor's degree in Information Technology/Systems, Engineering, or Business-related degree majoring in computing systems

- Minimum 5 years' experience in SAP support field mainly SAP Integration Suite and ABAP custom development

- Hands-on experience in SAP Integration Suite: SOAP, REST APIs, OData services, SFTP, HTTP, HTTPS, XML, XSLT, JSON, API security and authentication mechanisms

- Experience with SAP ABAP: ALV, BAPI, IDoc, ALE, Smartforms, SAPScripts, Adobe Form, BAdi, BTE, Enhancement Framework, ABAP Objects, Workflow

**Nice to Have:**

- Experience with other SAP application/Module (PO/ FICO/ TRM/ ARIBA/ CONCUR)

**Key Competencies:**

- SLA familiarity and performance-driven work culture

- Strong troubleshooting and analytical skills

- Proficient communication and documentation skills

- Strong attention to detail and quality standards

- Ability to prioritize multiple incidents, requests and work under pressure

- Excellent stakeholder management

- Good team player, self-starter, proactive and resourceful

## Skills

### Required
- SAP Integration Suite
- ABAP
- SOAP
- REST APIs
- OData services
- SFTP
- HTTP
- HTTPS
- XML
- XSLT
- JSON
- API security and authentication mechanisms
- ALV
- BAPI
- IDoc
- ALE
- Smartforms
- SAPScripts
- Adobe Form
- BAdi
- BTE
- Enhancement Framework
- ABAP Objects
- Workflow

### Nice to have
- PO
- FICO
- TRM
- ARIBA
- CONCUR

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Source: [Apply at aia.wd3.myworkdayjobs.com](https://aia.wd3.myworkdayjobs.com/en-US/External/job/Kuala-Lumpur-AIA-Digital-Malaysia/Assistant-Manager--Integrations---Development_JR-68268-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)