# Bank Medical Secretary **Company**: Spire Southampton Hospital **Location**: Southampton, Hampshire **Work arrangement**: onsite **Job type**: part-time **Category**: Healthcare **Industry**: Healthcare **Apply**: https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/28352?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_7920a578-398 ## Description Spire Southampton Hospital have an exciting opportunity for an experienced Medical Secretary to join our administrative team. This will suit a candidate who is looking for a flexible role for that work/life balance, available 4+ days per week. As Medical Secretary your main tasks are to provide a full medical secretarial service to Consultants. The post requires excellent communication skills, computer literacy, ability to remain calm when dealing with clients. **Duties and responsibilities:** - To provide an efficient secretarial service to all Consultants. - To type all Consultants’ clinic notes and letters to General Practitioners and external agencies. - To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature. - To liaise with Consultants and their secretaries in order to resolve patient queries/complaints in a timely manner. - To communicate effectively with GP surgeries, other healthcare professionals i.e Occupational Health Nurses, physiotherapists etc. - To provide copy clinic letters when needed. - To open Consultants mail and distribute. - To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital. - To assist in the training of new and trainee Medical Secretaries. - To undergo all mandatory training required i.e. fire, health and safety etc. - To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing. - To contribute to the development of departmental procedures. - To familiarise with company policies and procedures. - To deliver exemplary customer service to all users of the service(consultants, patients and co-workers) - To assist with any other reasonable duties required as per the Senior Medical Secretary. **Who we're looking for** - Audio typing is essential however experience of working in a healthcare environment is desirable but not essential - Good standard of education. - Excellent communication skills. - Professional telephone manner. - A good knowledge of medical, anatomical and physiological terminology. - Knowledge of IT systems. - RSA level II or equivalent is desirable but not essential - Good level of availability 4+ days per week **Benefits** - Bank colleagues are paid weekly - Access to Spire Healthcare pension - Access to Blue Light Card discounts - Smartspending discounts (in addition to Blue Light discounts) via ‘Spire for You’ - Wellbeing Centre access via ‘Spire for You' - Free uniform - Free DBS - Full induction, including mandatory training updates - Opportunities for further training and progression into permanent posts - Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team - We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave. - The MyGymDiscounts benefit is now also available to all Spire Bank workers, as of October 2024. - MyGymDiscounts is a fitness benefit that offers huge savings on gym memberships, digital fitness subscriptions and multi-activity memberships. With over 3,800 gyms, leisure centres, and more across the UK on offer, there are many options to suit location, preference, and budget. **Hours:** Generally Monday-Friday 9am-5pm ## Skills ### Required - Audio typing - Excellent communication skills - Computer literacy - Medical terminology - IT systems ### Nice to have - RSA level II or equivalent - Experience of working in a healthcare environment --- Source: [Apply at elij.fa.em2.oraclecloud.com](https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/28352?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)