# Senior Field Application Engineer-OEM

**Company**: NVIDIA
**Location**: Round Rock, TX
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: 132,000 USD - 207,000 USD for Level 3, and 160,000 USD - 253,000 USD for Level 4
**Category**: Engineering
**Industry**: Technology

**Apply**: https://nvidia.wd5.myworkdayjobs.com/en-US/NVIDIAExternalCareerSite/job/US-TX-Austin/Senior-Field-Application-Engineer---OEM_JR2025500?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_78f4c57f-8fd

## Description

As a Senior Field Application Engineer-OEM at NVIDIA, you will play a key role in evaluating the feasibility of new builds and managing new qualifications and certifications. You will work hands-on with groundbreaking technology and elite engineering teams to develop inventive solutions.

## Responsibilities

- Serve as the technical lead for sustaining engineering related to NVIDIA data center products used by OEM customers

- Manage complex issues from initial triage and containment to root-cause analysis, corrective action, and resolution

- Perform system- and board-level failure analysis to isolate hardware, firmware, software, thermal, power, and integration-related problems

- Facilitate the complete RMA process, including failure-data collection, return authorization, material tracking, engineering disposition, and communication of findings

- Reproduce field failures in laboratory environments, analyze failure trends, and drive preventive improvements in product quality and serviceability

- Collaborate with OEMs, ODMs, manufacturing partners, and NVIDIA engineering, quality, reliability, operations, and supply-chain teams to resolve critical issues

- Provide on-site technical support and deliver clear failure-analysis reports, corrective-action updates, troubleshooting procedures, and executive-level communications

## Requirements

- BS or MS in Electrical Engineering, Computer Engineering, Computer Science, or a related discipline,or equivalent experience

- 5+ years of relevant experience in Field Application Engineering, sustaining engineering, failure analysis, systems engineering, or product engineering

- Hands-on experience debugging complex server or computing platforms at both the system and board levels

- Demonstrated experience managing field failures or RMA cases through root-cause analysis and corrective-action closure using methods such as 8D, FRACAS, or fault-tree analysis

- Strong understanding of server architecture, including CPUs, GPUs, memory, storage, power delivery, cooling, and high-speed interconnects

- Knowledge of PCIe and experience troubleshooting BMC/IPMI or Redfish, BIOS/UEFI, Linux, drivers, firmware, system logs, and hardware telemetry

- Experience with hardware bring-up, board validation, system qualification, and L1–L10 server integration and manufacturing test stages

- Ability to interpret schematics, block diagrams, diagnostic data, manufacturing test results, and thermal or electrical measurements

- Excellent project-management and communication skills

## Nice to Have

- Direct experience supporting NVIDIA HGX, DGX, or MGX platforms or comparable GPU-accelerated data center systems

- Experience owning sustaining engineering, failure-analysis, or RMA programs for an OEM, ODM, cloud service provider, or hyperscale customer

- Familiarity with physical failure-analysis techniques, reliability engineering, statistical analysis, and manufacturing or field-quality trend analysis

- Experience with ARM-based systems, NVIDIA GPUs, system firmware, and diagnostic automation using Python or shell scripting

## Benefits

- Competitive salary: 132,000 USD - 207,000 USD for Level 3, and 160,000 USD - 253,000 USD for Level 4

- Equity and benefits package

## Skills

### Required
- Electrical Engineering
- Computer Engineering
- Computer Science
- Field Application Engineering
- sustaining engineering
- failure analysis
- systems engineering
- product engineering
- server architecture
- PCIe
- BMC/IPMI
- Redfish
- BIOS/UEFI
- Linux
- drivers
- firmware
- system logs
- hardware telemetry

### Nice to have
- NVIDIA HGX
- DGX
- MGX platforms
- GPU-accelerated data center systems
- physical failure-analysis techniques
- reliability engineering
- statistical analysis
- manufacturing or field-quality trend analysis
- ARM-based systems
- NVIDIA GPUs
- system firmware
- diagnostic automation using Python or shell scripting

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Source: [Apply at nvidia.wd5.myworkdayjobs.com](https://nvidia.wd5.myworkdayjobs.com/en-US/NVIDIAExternalCareerSite/job/US-TX-Austin/Senior-Field-Application-Engineer---OEM_JR2025500?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)