# Desk Adjuster **Company**: Sedgwick **Experience**: mid **Job type**: full-time **Salary**: $45,000 - $55,000 USD annually **Category**: Insurance **Industry**: Insurance **Apply**: https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Telecommuter-MI/Contents-Desk-Adjuster_R77097?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_78e8cad6-c30 ## Description By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. As a Desk Adjuster, you will handle losses and claims valued up to $15,000 for property and casualty insurers through the thorough examination of documents, records, loss reports, and other relevant documentation. You will efficiently manage a case load using technology for efficient claim processing. **Responsibilities:** - Evaluate insurance policies, claims forms, policies, endorsements, carrier instructions, and other records to determine insurance coverage. - Conduct thorough investigations, gather official reports as needed, consult police and hospital records, and inspect physical damage or written estimates for damages based on a conducted inspection to determine the extent of the company's liability. - Interview, telephone, and/or correspond with claimants and witnesses regarding claims. - Estimate the cost of repair, replacement, or compensation. - Prepare reports of findings and negotiate claim settlements by adhering to carrier instructions and obtaining necessary information. - Issue settlement checks, file regulatory documents, and handle salvage and subrogation as applicable. - Recommend litigation by the legal department when settlement cannot be negotiated. - Attend litigation hearings and participate in depositions as necessary. - Revise case reserves in assigned claims files to cover probable costs. - Maintain an expected caseload efficiently. - Utilize technology and automation tools for efficient claim handling. - Send claims exceeding $15,000 gross loss amount to leadership for authority approval. **Qualifications:** - Bachelor's degree from an accredited college or university preferred. - Must obtain IIA-AIC designation within 12 to 18 months in the role. - Appropriate state adjuster license is required. - Three years of related experience or equivalent combination of education and experience required. - Prior experience handling property and casualty claims a plus but not required. **Skills & Knowledge:** - Empathetic claims handling demeanor - Strong communication, analytical, organisational, and interpersonal skills - PC literate, including Microsoft Office products - Analytical and interpretive skills - Negotiating skills - Ability to create and complete comprehensive, accurate, and constructive written reports - Ability to work in a team environment - Ability to meet or exceed Performance Competencies **Work Environment:** - When applicable and appropriate, consideration will be given to reasonable accommodations. **Benefits:** - Comprehensive benefits package including medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. The salary range for this role is $45,000 - $55,000 USD annually. ## Skills ### Required - Microsoft Office - analytical skills - communication skills - organisational skills - interpersonal skills - negotiation skills --- Source: [Apply at sedgwick.wd1.myworkdayjobs.com](https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Telecommuter-MI/Contents-Desk-Adjuster_R77097?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)