# Staff Forward Deployed Engineer, EMEA **Company**: GitLab **Location**: Remote Ireland **Work arrangement**: remote **Experience**: staff **Job type**: full-time **Category**: Engineering **Industry**: Technology **Apply**: https://job-boards.greenhouse.io/gitlab/jobs/8936153002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/job/staff-forward-deployed-engineer-emea-78c3df9b-035/ ## Description GitLab's Forward Deployed Engineering team is a field-situated product engineering function focused on strategic customer outcomes, artificial intelligence (AI) adoption, and direct contributions to GitLab's product. As a Staff Forward Deployed Engineer, you'll work closely with customers while maintaining the technical standards and contribution discipline of a Staff-level product engineer. You'll diagnose and resolve high-impact adoption blockers, contribute production-quality fixes and features, and turn what you learn into repeatable patterns for GitLab and its customers. ## Responsibilities ### Product Contribution - Contribute production-quality code to GitLab's product and adjacent systems. - Develop bug fixes, features, integrations, tooling, and performance improvements when strategic customer outcomes require direct engineering work. - Work within GitLab's product and engineering processes, including issue discovery, merge request creation, testing, review, documentation, and maintainability. - Partner with Product and Engineering so customer-driven solutions support long-term product direction rather than becoming one-off customizations. - Turn blockers discovered in the field into durable product improvements, reference architectures, documentation, and repeatable implementation patterns. ### Strategic Technical Stewardship - Engage with strategically important customers when adoption, retention, executive confidence, or public trust is materially at risk. - Diagnose complex problems across GitLab product behavior, customer architecture, Git internals, CI/CD workflows, API usage, observability, infrastructure, networking, and cloud environments. - Coordinate across Product, Engineering, SRE, Support, SA, CSA, CSM, Professional Services, and customer technical teams to drive resolution from discovery through handoff. - Provide recommendations grounded in data, traces, and systems analysis to improve GitLab usage, workflows, automation, and architecture. - Create durable outcomes without establishing permanent dependency on Forward Deployed Engineering. ### AI Adoption and Agentic Software Development Lifecycle - Drive governed, measurable, and production-oriented adoption of GitLab Duo Agent Platform with strategic customers. - Identify and resolve AI adoption blockers involving governance, usage controls, auditability, security, compliance, operating models, workflow design, and integrations. - Develop customer-safe adoption patterns for the agentic software development lifecycle (SDLC), AI-assisted development, intent-based review, AI governance, and human-in-the-loop software delivery. - Partner with Product, Engineering, Field, and Customer Success teams to turn AI adoption learning into reusable guidance and product improvements. ### Thought Leadership - Create technical narratives grounded in customer experience and product reality that can help shape the industry's approach. - Contribute to Well-Architected Frameworks, whitepapers, webinars, reference architectures, technical strategy memos, and adoption frameworks. - Guide ideas through discovery, formulation, validation, amplification, and adoption across GitLab. - Partner with SA, CSA, Product, Engineering, Marketing, Product Marketing Management, CSM, Support, and executive stakeholders to make technical thought leadership a shared company capability. ## Requirements - Staff-level experience building, operating, or improving complex production software systems. - Experience contributing to large, mature product codebases with high standards for testing, maintainability, performance, and security. - Strong Ruby on Rails or Go experience and the ability to contribute directly to GitLab's product and adjacent systems. - Experience with AI-assisted software development, agentic workflows, AI governance, model evaluation, context management, prompt and workflow design, or AI adoption in enterprise environments. - Experience diagnosing complex system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns. - Deep knowledge of modern DevSecOps workflows, including Git, merge requests, CI/CD, security controls, compliance needs, and enterprise software delivery. - Experience working with strategic customers or senior technical stakeholders in ambiguous, high-impact situations. - The ability to coordinate across product, engineering, field, and customer teams without formal authority. - Strong written communication and sound judgment, including the ability to create technical narratives and distinguish reusable product work from customer-specific customization. ## Benefits - Benefits to support your health, finances, and well-being - Flexible Paid Time Off - Team Member Resource Groups - Equity Compensation & Employee Stock Purchase Plan - Growth and Development Fund - Parental Leave For more fresh new jobs, check out [yubhub.co](https://yubhub.co/). ## Skills ### Required - Ruby on Rails - Go - AI-assisted development - agentic SDLC - PostgreSQL - Redis - Sidekiq - Git internals - GitLab CI/CD and Runner architecture - Kubernetes and containers - Terraform - Linux - networking - observability - performance analysis - Vue - TypeScript - APIs and automation - DevSecOps governance - security - compliance ### Nice to have - Direct experience with GitLab as a platform - Production experience with Ruby on Rails - Kubernetes - Docker - observability tools --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gitlab/jobs/8936153002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)