# Réceptionniste tournant (H/F)

**Company**: Accor
**Location**: Saint-Germain-en-Laye, IDF
**Experience**: senior
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000155474469-receptionniste-tournant-h-f-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
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## Description

We are seeking a full-time Receptionist to join our team at the ibis Saint-Germain-en-Laye hotel, located in the heart of Saint-Germain-en-Laye, just outside Paris.

As a Receptionist, you will be the first point of contact for our guests, providing a warm and personalized welcome.

Your main responsibilities will include:

- Managing guest requests and resolving any issues that may arise

- Handling front desk operations, including billing and payment

- Maintaining accurate records and updating guest files

- Promoting our loyalty program and ensuring guest satisfaction

- Collaborating with other departments to ensure seamless service delivery

- Participating in daily hotel operations, such as breakfast service and room assignments

You will also be responsible for:

- Taking charge of the hotel in the absence of management

- Preparing daily reports and closing procedures

- Monitoring revenue and cash handling

- Contributing to the smooth operation of the hotel, including internal coordination and security

We are looking for someone with excellent communication skills, a strong sense of service, and the ability to work independently and as part of a team.

Requirements:

- Excellent presentation and interpersonal skills

- Strong organizational and time management skills

- Ability to work autonomously and as part of a team

- Fluency in English

Benefits:

- Competitive salary

- Bonus scheme

- Opportunities for professional growth and development

If you are a motivated and customer-focused individual, we encourage you to apply.

## Skills

### Required
- English
- customer service
- time management
- organizational skills

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000155474469-receptionniste-tournant-h-f-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)