# Christmas Customer Assistant - Food - Bramingham Luton

**Company**: Marks & Spencer
**Location**: Luton, Bedfordshire
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/131908?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7879f6fc-78c

## Description

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer.

You'll be working in a high-pressure environment, thriving under pressure, delivering five-star service at pace, and embracing the transformation we're driving.

As a Customer Assistant, you'll:

- Provide remarkable service, making sure customers feel truly valued every time they shop with us

- Confidently recommend and sell our newest food products

- Utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience

- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience

- Adapt to changing demands, working across various areas of the store

**Working Hours:** Week 1:

- Tuesday 1900-2300

- Wednesday 1900-2300

- Friday 1900-2300

- Saturday 1900-2300

Week 2:

- Sunday 1800-2200

- Thursday 1900-2300

**Important Notes:**

- Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

- The + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

**Requirements:**

- You must be 18 years or older to apply

- Digital confidence and ability to use digital tools

- Ability to work in a high-pressure environment

- Strong communication and customer service skills

## Skills

### Required
- Digital literacy
- Customer service
- Communication
- Teamwork
- Adaptability

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/131908?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
