# Ocean Operations Associate

**Company**: Flexport
**Location**: Jakarta, Indonesia
**Experience**: mid
**Job type**: full-time
**Category**: Operations
**Industry**: Logistics

**Apply**: https://job-boards.greenhouse.io/flexport/jobs/7708188?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_785adb56-2cd

## Description

## Job Overview

We are seeking an Ocean Operations Associate to join our team in Jakarta, Indonesia. As an Ocean Operations Associate, you will play a critical role in supporting our clients' logistics goals and building the next operational model at Flexport.

## Responsibilities

- Execute booking and documentation processes with clients and carriers

- Troubleshoot and escalate shipment exceptions in a timely manner

- Collaborate with Flexport's Account Management and Planning teams to ensure effective end-to-end export processes

- Coach junior specialists on daily tasks

- Plan and execute special freight operations (e.g., DG, reefer)

- Assist Senior Associates with new business/process implementation, projects, and tasks

- Provide expertise to internal and external clients to inform their decision-making

- Uphold high operational quality and service standards, guided by company values

- Identify business process and software capability needs to support team growth and improvement

- Contribute to the development and implementation of procedures and systems to differentiate Flexport's operations

## Requirements

- Bachelor's degree

- Minimum 3+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)

## What You'll Learn

- Leadership skills to guide small teams in executing day-to-day tasks

- Ability to thrive in an ambiguous environment, research and test operational hypotheses, and inform team strategy

- Specialist expertise in ocean or network operations and intermodal subject matter

- Continuous improvement of the client experience through deep industry understanding

## Commitment to Equal Opportunity

Flexport is committed to equal opportunity employment and welcomes applications from diverse candidates.

## Skills

### Required
- logistics
- freight forwarding
- supply chain
- ocean carrier operations
- consulting

### Nice to have
- ocean freight

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/flexport/jobs/7708188?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)