# Réceptionniste

**Company**: Accor
**Location**: Tangier, Tangier-Tétouan-Al Hoceima
**Experience**: entry
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000148969080-receptionniste?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/r-ceptionniste-78458333-7e0/

## Description

The Mövenpick Hotel and Casino Malabata Tanger is seeking a Receptionist to join their team.

As a Receptionist, you will ensure a smooth and pleasant experience for guests, providing excellent customer service and ensuring that all guest needs are met.

Responsibilities:

- Check-in and check-out guests, manage payments and billing

- Respond efficiently to guest needs, questions, and requests during their stay

- Coordinate with other departments (Housekeeping, Restaurant, Guest Relations, etc.) to provide a seamless service

- Provide useful information about the hotel, its services, and local attractions

- Maintain the reception area, ensuring cleanliness, organisation, and availability of materials

- Identify and report guest feedback to contribute to continuous service improvement

- Promote the brand's loyalty program and track its progress

- Apply and respect internal procedures, quality standards, and safety guidelines

Qualifications:

- Excellent presentation and natural sense of welcome

- Good communication and interpersonal skills, with a positive attitude

- Organised, meticulous, and able to multitask

- Computer literacy; knowledge of Opera is an asset

- Team spirit, autonomy, and a strong focus on customer service

- Experience in a similar role in the hospitality industry is desirable

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## Skills

### Required
- communication
- organisation
- customer service
- computer literacy

### Nice to have
- Opera

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000148969080-receptionniste?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)