# Revenue Operations Manager, Downmarket

**Company**: Dialpad
**Location**: Austin, US
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/dialpad/jobs/8606878002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_78099f9a-60f

## Description

The Revenue Operations Manager– Downmarket and Sales Development drives scale and efficiency across high-volume Commercial and Small Business sales motions. This role focuses on velocity, conversion optimization, and forecasting discipline in shorter-cycle environments.

Responsibilities:

- Define and enforce opportunity stage entry and exit criteria.

- Establish deal inspection frameworks by segment and deal size.

- Identify and eliminate poorly qualified pipeline, stalled or aging deals, and inflated close dates and optimistic forecasts.

- Create clear standards for when deals advance, reset, or exit the pipeline.

- Own forecast methodology and call discipline across segments.

- Standardize forecast categories.

- Lead or co-lead weekly forecast calls with Sales leadership.

- Track and surface forecast bias, slippage patterns, and risk signals.

- Improve forecast accuracy, confidence, and consistency over time.

- Design and run pipeline councils by segment.

- Ensure pipeline reviews are forward-looking, decision-oriented, and action-driven.

- Equip Sales leaders with consistent inspection views that drive accountability.

- Make pipeline hygiene a management habit.

- Partner closely with Revenue Intelligence & Analytics, Systems and Data teams.

- Translate execution issues into process improvements, system enforcement, and clear operating guidance.

- Provide structured feedback into GTM strategy and planning.

- Define and own the core pipeline and forecast KPIs.

- Hold the organization accountable to stage-to-stage conversion, deal aging, and forecast accuracy.

Requirements:

- 7–10 years of total professional experience.

- 4–6+ years in Sales Operations, Revenue Operations, or GTM Strategy.

- Experience supporting Direct Sales Teams and/or Channel organizations.

- SaaS experience strongly preferred.

- Strong analytical mindset.

- Excellent executive communication.

- Ability to influence senior stakeholders without formal authority.

- High ownership mentality.

- Detail-oriented but able to zoom out to the bigger picture.

- Strong experience with Salesforce, Tableau, Outreach, Clay, Scratchpad, and ZoomInfo.

Benefits:

- Competitive salary

- Comprehensive benefits

- Real opportunities for growth

- Cutting-edge AI tools

- Robust training program

## Skills

### Required
- Salesforce
- Tableau
- Outreach
- Clay
- Scratchpad
- ZoomInfo
- Analytical mindset
- Executive communication

### Nice to have
- SaaS
- Anaplan
- Leandata
- Clari

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/dialpad/jobs/8606878002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)