# Human Data - Business Operations Analyst

**Company**: SpaceXAI
**Location**: Palo Alto, California
**Experience**: mid
**Job type**: full-time
**Salary**: $122,000 - $180,000 USD
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/xai/jobs/5216863007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_77d419e5-a3b

## Description

SpaceXAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.

The Human Data team powers model training and evaluation by producing high-quality human-generated data at scale. This role focuses on the metrics, systems, and operating insights that help Human Data run efficiently,spanning workforce performance, capacity and allocation, operational process health, and decision-making support for cross-functional partners.

## Responsibilities

- Perform analyses of Human Data operational metrics,such as capacity, utilisation, quality, throughput, cycle time, cost efficiency, and workforce health,to uncover trends, risks, and opportunities.

- Build and maintain reporting, trackers, and dashboards that make core operating KPIs visible and actionable for managers and cross-functional partners.

- Develop and improve planning and forecasting views (e.g., demand signals, supply/capacity, staffing needs, or process volumes) that support proactive, informed decisions.

- Support allocation and operating tradeoffs by synthesising operational and performance data into clear recommendations for who/what should move where.

- Design, document, and refine operational processes and escalation paths so recurring work - performance actions, staffing, handoffs, and similar flows - is consistent, measurable, and scalable.

- Identify data gaps and partner with stakeholders to improve data collection, hygiene, and definitions so analysis and operating systems remain reliable.

- Collaborate cross-functionally with operations, engineering, recruiting, onboarding, finance, and other partners to integrate insights into hiring, staffing, performance management, and operational planning decisions.

- Deliver concise readouts and recommendations to stakeholders, translating analysis into business-oriented next steps and tradeoffs.

- Own ad-hoc research and special projects that improve Human Data operating leverage.

## Basic Qualifications

- Bachelor’s degree

- 1+ years of professional experience in business analytics, business operations, consulting, workforce/operations analysis, or growth/ops strategy

- 1+ years of experience building and owning analytical models, trackers, or operating systems in Excel / Google Sheets or equivalent

## Preferred Skills and Experience

- Bachelor’s degree in business, economics, statistics, computer science, engineering, or a related quantitative field

- Strong proficiency in SQL, including complex joins, window functions, and query optimisation

- Experience with forecasting, capacity planning, workforce analytics, or performance metrics

- Proficiency in statistical or analytical techniques (e.g., cohort analysis, regression, time-series, anomaly detection) in Python, R, or similar

- Experience with data visualisation tools (e.g., Tableau, Looker, Power BI) or modern BI workflows

- Background in high-growth tech, marketplace/staffing operations, data labelling, human-in-the-loop systems, or consulting environments

- Excellent communication skills, with a track record of presenting insights to non-technical audiences and influencing cross-functional teams

- Project management experience, including prioritising work in fast-paced settings and driving process change with diverse stakeholders

- Comfort using modern AI tools to accelerate analysis and operational workflow design

## Additional Requirements

- Weekend work may be required.

- Travel to other SpaceXAI sites may be required.

## Compensation and Benefits

$122,000 - $180,000 USD Base salary is just one part of our total rewards package at SpaceXAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

## Skills

### Required
- business analytics
- business operations
- consulting
- workforce analysis
- growth strategy
- Excel
- Google Sheets

### Nice to have
- SQL
- forecasting
- capacity planning
- workforce analytics
- performance metrics
- Python
- R
- data visualisation
- Tableau
- Looker
- Power BI

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/xai/jobs/5216863007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)