# Operations Manager

**Company**: Kobie
**Location**: St. Petersburg, Florida
**Work arrangement**: remote
**Job type**: Full-Time
**Category**: Operations
**Industry**: Technology

**Apply**: https://jobs.lever.co/kobie/cf5c39c7-ccb5-465f-baf2-91bb6abef61d?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_77b92ca4-d71

## Description

Join Kobie, a National Top Workplace and Top Remote Workplace, as an Operations Manager. Kobie is a leader in loyalty, helping brands build lasting emotional connections with their consumers.

As an Operations Manager, you will support the improvement of organizational efficiency, specifically programmatic, technical, and client-centric operations to accelerate development and ensure long-term success.

**How you will make an impact**

- Manage the daily operational logistics of the intra-Kobie team respective to the client assigned.

- Regularly evaluate the efficiency of organization procedures according to objectives and apply improvements.

- Work with the client services team and technology team on the implementation and tracking of client's requirements for program success.

- Help maintain effective working relationships with affiliate client organizations and other members of the Kobie Team.

- Coordinate with external partners and vendors to optimize program delivery and ensure seamless integration of third-party services.

**Operational Excellence**

- Establish and maintain operational processes and procedures to ensure the efficient delivery of projects/objectives.

- Identify and implement automation and optimization opportunities to streamline operations and enhance scalability.

- Proactively address operational challenges and resolve issues to minimize impact on customer experience.

**Programming Support**

- Support the creation and execution of client programs.

- Aid with program, client, and intra-team logistics.

- Support strategic vision and the sustainability of programming.

- Lead program and support including facilitation, leading discussions, delivering results and success.

- Build on program initiatives to drive additional impact through program results, growth, and/or creation of additional revenue impacting development.

**What you need to be successful**

- Operations experience a plus

- Strong organizational and management skills

- Excellent communication skills – written and verbal.

- Problem-solving skills

- High level of curiosity

- Ability to prioritize and manage in a constantly changing environment.

- Ability to think strategically and help create the vision for the client.

- Intra-Team coordination and leadership skills

- Commitment to the mission, Kobie values, and goals of the client

**Systems Experience**

- Experience with workflow management tools/Project Tracking Software preferred

- MS Office Suite

- Enterprise application management experience

## Skills

### Required
- operations management
- organizational skills
- communication skills
- problem-solving skills
- strategic thinking

### Nice to have
- workflow management tools
- project tracking software
- MS Office Suite
- enterprise application management

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/kobie/cf5c39c7-ccb5-465f-baf2-91bb6abef61d?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)