# Benefit Plan Implementation Director

**Company**: CVS Health
**Experience**: senior
**Job type**: full-time
**Salary**: $46,988.00 - $122,400.00
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/MI---Work-from-home/Senior-Analyst--Project-Management_R1031995?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/benefit-plan-implementation-director-77b509db-de2/

## Description

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

As a Benefit Plan Implementation Director at CVS Health, you will be responsible for directing all aspects of customer benefit plan implementation of Self-funded New Business Clients.

Key Responsibilities:

- Partner with internal and external stakeholders to proactively identify and address critical implementation issues, ensuring customer expectations are consistently satisfied or exceeded.

- Act as a single point of contact for benefit plan implementation.

- Mediate and coordinate resolution of all project deliverables and implementation-related tasks.

- Develop and execute implementation strategy consistent with customer expectations.

- Ensure strategy is administered in accordance with all performance guarantee arrangements.

- Engage team members to follow through on their responsibilities.

- Evaluate impact of customer-requested exceptions and develop reasonable alternatives to satisfy Client needs while minimizing impact on systems and operations.

- Solicit and assess internal and external customer feedback to enhance continuous quality improvement to self and overall implementation process.

Required Qualifications:

- 2+ years of project management and client-facing experience.

- Negotiation and conflict resolution skills across various levels of the organization.

- Ability to remain flexible yet focused during stressful situations.

- Attention to detail and accuracy while focusing on overall project deliverables.

- Ability to express complex concepts in a clear and concise manner.

- Highly organized and able to quickly prioritize multiple assignments with high-quality results.

Preferred Qualifications:

- 1+ year of Health Plans and Benefits experience.

- Salesforce experience.

- Microsoft Teams, Excel, Outlook experience.

- Comprehensive understanding and strong association with Aetna organizations representing products, services, administration, operations, and systems.

- Associate's degree preferred.

This is a full-time position with an anticipated weekly schedule of 40 hours.

The typical pay range for this role is: $46,988.00 - $122,400.00 per year.

Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

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## Skills

### Required
- project management
- client-facing
- negotiation
- conflict resolution
- attention to detail
- organizational skills

### Nice to have
- Health Plans and Benefits experience
- Salesforce
- Microsoft Teams
- Excel
- Outlook
- Aetna organizations knowledge

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/MI---Work-from-home/Senior-Analyst--Project-Management_R1031995?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)