# Serviceassistent (m/w/d)

**Company**: Accor
**Location**: Berlin, BE
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000157038379-serviceassistent-m-w-d-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/serviceassistent-m-w-d-775849e0-d9c/

## Description

We are seeking a Service Assistant to join our team at the 4-star boutique hotel Mercure Berlin Checkpoint Charlie. The hotel is located in a quiet area, just a few minutes from Checkpoint Charlie, Friedrichstraße, and Gendarmenmarkt. Our 117 rooms, suites, and apartments, along with a breakfast restaurant, wine garden, bar, sauna, and sun terrace, offer our guests exceptional comfort and personal service.

As a Service Assistant, you will be responsible for:

- Welcoming, caring for, and advising our national and international guests

- Ensuring a smooth service operation in the morning and/or evening

- Providing professional and attentive guest service

- Supporting the team and collaborating closely with colleagues

- Assisting with duty scheduling, inventory management, and beverage/cost control (optional, depending on experience)

To be successful in this role, you should have:

- A passion for working with guests and delivering excellent service

- Reliable, structured, and team-oriented work habits

- Professional and friendly demeanour in all situations

- Previous experience in the hotel or gastronomy sector is desirable but not required

- Career changers are welcome to apply

In return, we offer:

- A motivated and appreciative team and positive work environment

- Varied tasks with responsibility and opportunities for development

- Opportunities for personal and professional growth

- Salary according to tariff + 4% AT bonus

- Annual bonus of up to 6% of annual salary

- 13th month's salary

- Holiday pay according to tariff regulations

- Company pension scheme

- Uniforms provided

- Modern work and communication tools

- Regular team events

- Free parking in our underground garage

- Heartist Card – worldwide discounts at all Essendi Hotels and with numerous partners

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- guest service
- teamwork
- communication

### Nice to have
- hotel experience
- gastronomy experience

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000157038379-serviceassistent-m-w-d-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)