# Lead Director, Digital Product – Quality & STARS

**Company**: CVS Health
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $144,200.00 - $288,400.00
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/GA---Work-from-home/Lead-Director-Digital-Product---Quality---Stars_R1072231?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/lead-director-digital-product-quality-and-stars-7752f7cb-b43/

## Description

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

As the Lead Director of Digital Product for Quality & Stars, you will lead the technology product strategy and execution to drive performance in quality measures and programs, including technical leadership of Health Maintenance, dashboards to drive performance in Medicare Stars programs, and dashboards to drive performance in the ACO lead program.

In this high-impact role, you will partner directly with clinical and business operational leaders to shape end-to-end technology pathways that support ambulatory quality performance measurement overall, as well as in payer programs, and that ultimately drive performance outcomes.

**Key Responsibilities**

**Strategic Business Partnerships & Care Model Integration**

- Partner with clinical and business stakeholders to ensure health maintenance topics reflect the most up-to-date clinical guidelines.

- Lead end-to-end strategy for stars across Part C & D measures.

- Serve as a strategic thought partner for CVS HCD business stakeholders.

- Drive cross-functional technology teams that surface technology solutions to enable care model strategy.

- Establish shared outcome metrics with business leaders.

**Product & Technology Leadership**

- Lead multidisciplinary technology teams to build seamless, end-to-end clinical technology pathways.

- Oversee the transformation of broad ideas into rigorous problem statements, actionable product specifications, and robust Epic/technology architectures.

- Ensure smooth integration between external data sources and internal Epic workflows.

**Operational Execution & Continuous Improvement**

- Take end-to-end accountability for the technology lifecycle.

- Establish continuous feedback loops and iterative improvement cycles.

- Maintain a deep operational understanding of both Value-Based Care (VBC) and Fee-for-Service (FFS) delivery environments.

**Team Leadership & Culture**

- Lead, mentor, and build a high-performing product team.

- Foster a team culture grounded in curiosity, resilience, problem-solving, and joy.

**Qualifications & Key Competencies**

- Executive Presence: Proven ability to communicate, influence, and build trust with senior executive stakeholders and frontline team members.

- Epic & Healthcare Tech Expertise: Hands-on experience with Epic EHR workflows, module configurations, and translating operational requirements into Epic build.

- Healthcare Operations & Domain Knowledge: Deep familiarity with clinical operations, Quality Improvement (QI) methodologies, Value-Based Care (VBC) constructs, and Fee-For-Service (FFS) operational dynamics.

- Product & Technical Leadership: Track record of leading cross-functional teams to deliver high-scale technology-backed clinical interventions.

- Problem-Solving & Accountability: Exceptional analytical rigor; ability to frame ambiguous clinical challenges into structured problem statements.

- People Leadership: Demonstrated ability to lead with empathy, optimism, and rigor, building high-trust teams that excel under pressure.

**Required Experience & Education**

- Education: Bachelor’s degree required; Graduate degree and/or clinical background preferred.

- Experience: 10+ years of progressive leadership experience spanning healthcare operations, clinical technology product management, and enterprise EHR implementation.

- Track Record: Proven history of partnering with primary care delivery networks, retail clinics, and/or value-based care organizations to improve medical cost trends and clinical care pathways.

**Pay Range** The typical pay range for this role is: $144,200.00 - $288,400.00

**Benefits** This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Epic EHR
- Value-Based Care
- Quality Improvement
- Clinical Operations
- Product Management
- Technical Leadership

### Nice to have
- Clinical Background
- Graduate Degree

---

Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/GA---Work-from-home/Lead-Director-Digital-Product---Quality---Stars_R1072231?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)