# Servicemitarbeiter (m/w/d) in Vollzeit im Mercure Hotel Köln West

**Company**: Accor
**Location**: Cologne, NRW
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000155976929-servicemitarbeiter-m-w-d-in-vollzeit-im-mercure-hotel-koln-west?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/servicemitarbeiter-m-w-d-in-vollzeit-im-mercure-7739bb6c-f01/

## Description

We are seeking a full-time Service Staff member (m/f/d) to join our team at the modern 4-star Mercure Hotel Cologne West.

As a Service Staff member, you will be responsible for providing exceptional service to our guests in our restaurant and bar.

Key responsibilities:

- Provide excellent customer service to our guests

- Serve food and beverages with a smile

- Prepare drinks and present them attractively

- Take orders, serve at tables, and handle billing

- Maintain cleanliness and order in your work area

- Support events and activities

Requirements:

- Ideally, you have some experience in the gastronomy or hotel industry – lateral entrants are welcome

- You are communicative, friendly, and service-oriented

- You have good German language skills in speaking and writing, English skills are beneficial

- You work well in a team, are reliable, and remain calm under pressure

Benefits:

- Permanent employment contract

- 13 salaries, plus holiday pay

- 4% extra salary allowance monthly

- Up to 6% annual bonus (voluntary)

- 30 days of vacation per year (full-time)

- Free parking card

- Employee benefits

- Regular team events and feedback sessions

- Access to online training platform and workshops

- Discounts worldwide with the HEARTIST CARD

- Free uniform provision and cleaning

- Affordable and delicious employee meals

- Flexible scheduling

If you identify with this description and are looking for a new challenge, we look forward to receiving your application!

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- German
- communication skills
- teamwork
- service skills

### Nice to have
- English

---

Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000155976929-servicemitarbeiter-m-w-d-in-vollzeit-im-mercure-hotel-koln-west?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)