# Hardware Lab Supervisor (Servers)

**Company**: Hewlett Packard Enterprise
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Bengaluru-Karntaka-India/Hardware-Lab-Supervisor--Servers-_1215492-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_77098ced-f00

## Description

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyse, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.

As a Hardware Lab Supervisor (Servers) at HPE, you will be responsible for planning, coordinating, and managing lab resources, operations, and service execution to support business and engineering needs. You will partner with stakeholders to improve processes, optimise resource utilisation, manage costs, and enhance operational efficiency.

Responsibilities:

- Accountable for lab resource planning and demand management across multiple programs, ensuring efficient utilisation, cost management, and alignment with business requirements.

- Manages a team of skilled individual contributors responsible for supporting day-to-day lab operations and services.

- Responsible for hiring, performance management, coaching, and career development, while ensuring the team has the tools, resources, and processes needed for success.

- Ensures the delivery of lab services and operational support that meet defined performance and service-level objectives.

- Oversees lab resource allocation and utilisation, connecting planning with execution, identifying capacity constraints, and proactively addressing operational risks and impacts.

- Collaborates with cross-functional teams to improve lab processes, optimise resource usage, and support successful program execution.

- Monitors key operational metrics, including lab availability, resource utilisation, service request turnaround time, inventory accuracy, and SLA performance.

- Performs hands-on tasks including server assembly, hardware installation, component replacement, system bring-up, rack integration, cable routing, and hardware troubleshooting.

What you need to bring:

- Bachelor's or master's degree in Electronics & Communication, Computer Science, Information Systems, or equivalent.

- Typically, 4+ years' experience, including at least 1+ years of supervisory experience.

- Strong understanding of lab operations, resource planning, and utilisation management.

- Proficient in Microsoft Office and data analysis tools.

- Excellent communication skills in both English and the local language (written, verbal, and presentation).

- Strong analytical and problem-solving skills, with the ability to interpret data and identify improvement opportunities.

- PCBA rework and soldering skills to perform component replacement, board-level modifications, prototype support, hardware repair.

- Effective people management skills, including leading teams and influencing stakeholders across functions.

- Ability to collaborate with cross-functional teams and leverage subject matter expertise when needed.

- Experience in tracking and reporting operational metrics, such as resource utilisation, SLA performance, inventory accuracy, and lab efficiency.

What We Can Offer You:

- Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing.

- Investment in your career through specific programs catered to helping you reach any career goals you have.

- Unconditional inclusion in the way we work and celebrate individual uniqueness.

## Skills

### Required
- lab operations
- resource planning
- utilisation management
- Microsoft Office
- data analysis
- communication
- analytical skills
- problem-solving
- PCBA rework
- soldering
- people management
- collaboration

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Source: [Apply at hpe.wd5.myworkdayjobs.com](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Bengaluru-Karntaka-India/Hardware-Lab-Supervisor--Servers-_1215492-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)