# Caseworker for the Survivors of Torture (SOT) Program

**Company**: International Rescue Committee (IRC)
**Location**: Phoenix, AZ
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Salary**: $23.5/hr
**Category**: Social Care
**Industry**: Non-Profit

**Apply**: https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Phoenix-AZ-USA/Survivor-of-Torture-Caseworker--Safety---Wellness-Caseworker-_JR00005431?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_76f6a360-fc2

## Description

The primary role of the Caseworker for the Survivors of Torture (SOT) Program is to provide comprehensive, culturally appropriate client-centered case management services for Program participants.

**Major Responsibilities:**

- Provide comprehensive case management services to survivors of torture.

- Conduct outreach to case management staff, refugee-serving agencies, ethnic community-based organizations, and others to inform service providers and refugees of programs and services.

- Complete eligibility screenings for all referral and enrollment paperwork for all eligible Program participants.

- Complete social and legal assessment for all enrolled clients.

- Develop a service and safety plan for each Program participant.

- Guide/assist participants to establish contact and receive support services in the community based on their service plan.

- Ensure all services are linguistically appropriate and help advocate with mainstream service providers for linguistically appropriate services.

- Complete case notes in a detailed and timely fashion.

- Implement client satisfaction surveys and client progress surveys at intervals outlined in the grant proposal.

- Ensure all family data is entered into data management system in a timely manner.

- Assist with the preparation of donor funding reports and new funding proposals.

**Requirements:**

- Undergraduate degree in Social Work or similar field strongly preferred; comparable related work experience may be substituted.

- 2+ years of case management experience in a social services environment.

- Computer proficiency with an emphasis on Microsoft Office applications (Word, Excel, Teams, Outlook).

- Strong organizational skills and detail-oriented.

- Public Speaking and/or presentation experience preferred.

- Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment.

- Ability and willingness to drive 15 passenger van.

- Strong attention to detail with the ability to prioritize and manage time effectively.

- Problem solver capable of working well independently and as a part of a team.

- Proficiency in written and spoken English, bilingual ability preferred in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French or other refugee/immigrant language used in Arizona.

**Benefits:**

- Competitive salary ($23.5/hr)

- Comprehensive and competitive benefits package, including:

- 10 paid sick leave

- 10 U.S. holidays

- 20-25 generous paid time off based on role and tenure

- Medical insurance starting at $163/month

- Dental starting at $6.50/month

- Vision starting at $5/month

- Flexible spending accounts (healthcare, dependent care, and commuter)

- A 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting)

- Disability and life insurance

- An Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families

## Skills

### Required
- case management
- Microsoft Office
- communication
- problem solving
- team work

### Nice to have
- bilingual
- public speaking
- presentation
- Spanish
- Dari
- Swahili

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Source: [Apply at theirc.wd1.myworkdayjobs.com](https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Phoenix-AZ-USA/Survivor-of-Torture-Caseworker--Safety---Wellness-Caseworker-_JR00005431?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)