# Middleware Product Reliability Engineer

**Company**: Visa
**Location**: Basingstoke
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/GB---Basingstoke-United-Kingdom/Senior-Software-Engineer_REF088619W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_76efb375-f27

## Description

Build AI-driven automation that powers reliability at global scale.

Work on real engineering problems, writing production-grade software that improves resilience, automation, and operational efficiency across critical payment infrastructure. Join a collaborative engineering team in Austin helping shape the future of reliability engineering at Visa.

About the Role

At Visa, our Middleware Product Reliability Engineering (PRE) team is evolving into a modern software engineering organization focused on building intelligent, scalable systems that keep critical platforms running globally.

This is a hands-on engineering role where you'll design and build software that improves reliability, automation, observability, and resilience across Visa's middleware ecosystem.

If you enjoy writing production-grade code, solving complex distributed systems problems, and seeing your work operate at real-world scale, this role is for you.

**Why This Role Stands Out**

- Global impact from day one – your work supports critical payment systems operating across more than 200 countries and territories

- Austin builder culture – work in a highly technical, hands-on environment where engineers are empowered to own problems and drive solutions

- Engineering-first mindset – strong emphasis on software development, automation, platform engineering, and long-term reliability improvements

- AI-driven innovation – build intelligent automation, agent-based workflows, and next-generation reliability solutions

- Meaningful ownership – work on systems that directly improve operational efficiency, resiliency, and engineering productivity

- Strong growth opportunities – clear paths into Senior+, Staff, Principal, or Technical Lead roles

- Collaborative team environment – partner with engineers across the U.S., Europe, India, and Singapore

- Continuous learning – gain hands-on experience with cloud platforms, AI technologies, middleware systems, and modern engineering practices

**Core Technologies**

- Python

- Java

- Go

- AI - LLM Frameworks (LangGraph, LangChain, Agent Frameworks)

- AWS - GCP - Azure

- Kubernetes - Docker

- Terraform - Ansible

- Jenkins

- Prometheus - Grafana - Splunk

- Kafka - Flink

- Spring Boot

- Tomcat

- IBM MQ

- DataPower

- Linux - Unix

**What You'll Do**

**Build Production-Grade Software**

- Design and develop scalable automation platforms and reliability tooling

- Write clean, maintainable code in Python, Java, or Go

- Build systems for deployment orchestration, testing, validation, and rollback

- Develop self-service platforms that reduce operational toil and improve engineering productivity

**Improve Reliability & Observability**

- Enhance monitoring, alerting, and system visibility across critical middleware platforms

- Troubleshoot production issues and implement durable, long-term engineering solutions

- Improve performance, resiliency, and operational readiness

- Leverage metrics, logs, traces, and automation signals to drive reliability improvements

**Contribute to AI-Driven Engineering**

- Build intelligent automation and AI-assisted operational workflows

- Develop agent-based and LLM-powered solutions that improve reliability and engineering efficiency

- Evaluate, validate, and operationalize AI-generated outputs using sound engineering practices

- Partner with cross-functional teams to bring modern AI capabilities into production environments

**Collaborate and Grow**

- Work in an Agile, engineering-focused environment

- Contribute to architecture discussions, code reviews, and engineering standards

- Share knowledge and mentor other engineers

- Partner with globally distributed teams to deliver reliable, scalable solutions

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

## Skills

### Required
- Python
- Java
- Go
- cloud platforms
- containerization
- orchestration technologies
- CI-CD pipelines
- automation tools
- observability and monitoring tools

### Nice to have
- middleware technologies
- AI-ML concepts
- modern AI development tools
- distributed systems
- event-driven systems
- large-scale systems

---

Source: [Apply at visa.wd5.myworkdayjobs.com](https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/GB---Basingstoke-United-Kingdom/Senior-Software-Engineer_REF088619W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)