# Senior System Administrator (MSO)

**Company**: GDIT
**Location**: Livermore, CA
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $111,155 - $150,385
**Category**: IT
**Industry**: Technology

**Apply**: https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/USA-CA-Livermore/Senior-System-Administrator--MSO-_RQ229277-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7685fc19-386

## Description

We are seeking a Senior System Administrator (MSO) to provide 24/7, 365, 12-hour shift, Tier 1/2 operational support to end customers and users in the field/worldwide.

The successful candidate will have a solid Information Technology foundation and 8+ years of related experience in IT/Network administration and support.

Responsibilities:

- Monitor the performance and capacity of end-to-end IT computer systems using a variety of specialized software applications/tools.

- Triage hardware, software, and environmental faults, alerts, or malfunctions.

- Understand the basic principles of Mobile Phone and Radio Frequency Spectrum/technology.

- Determine the cause of problems, provide situational awareness, and resolution to the user community.

- Serve as first responder and ‘one-stop shop' for all site issues.

- Utilize SolarWinds, Splunk, WireShark (and other monitoring tools) to monitor internal and external hardware, software, network connectivity, status IT infrastructure.

- Provide support to Networking team, including Layer 1/2/3 type activities and documentation/design.

- Perform analysis (in both real-time and post-event) on key mission capabilities and provide feedback to internal and external customers.

- Maintain a positive, professional, and helpful working relationship with our customers.

- Perform daily, weekly, monthly, and quarterly functional checks on systems and capabilities.

- Provide support to the Engineering staff for testing and validation of new software releases and network connections.

- Support Configuration Management functions (Incidents, Assets) utilizing BMC Remedy.

- Respond to customer voice and electronic support requests.

- Respond to real-time, mission-critical situations.

- Participate in internal and external scheduled exercises.

- Create, maintain, and update SOP/TTP documentation.

Requirements:

- 8+ years of directly related experience in IT/Network administration and support.

- TS/SCI or DoE Q Clearance.

- Experience with monitoring tools such as SolarWinds, Splunk, or WireShark.

- Working knowledge of critical physical infrastructure (including HVAC, Power, UPS, etc.) that is utilized to support mission operations.

Desired Qualifications:

- Experience with Linux and Windows system administration and networking background is preferable.

Benefits:

- 401K with company match

- Comprehensive health and wellness packages

- Internal mobility team dedicated to helping you own your career

- Professional growth opportunities including paid education and certifications

- Cutting-edge technology you can learn from

- Rest and recharge with paid vacation and holidays

## Skills

### Required
- SolarWinds
- Splunk
- WireShark
- IT Networking
- Networking

### Nice to have
- Linux
- Windows system administration

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Source: [Apply at gdit.wd5.myworkdayjobs.com](https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/USA-CA-Livermore/Senior-System-Administrator--MSO-_RQ229277-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)