# Inside Sales Account Representative

**Company**: HP Inc.
**Location**: Rio Rancho, New Mexico
**Experience**: mid
**Job type**: full-time
**Salary**: $27 to $38 USD per hour
**Category**: Sales
**Industry**: Technology

**Apply**: https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Rio-Rancho-New-Mexico-United-States-of-America/Inside-Sales-Account-Representative_3170236-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_761733c0-799

## Description

This role is responsible for strategically engaging with inbound leads and existing customers, fostering customer relationships, and contributing to business expansion and success.

**Responsibilities**

- Maintain a deep understanding of the organisation's portfolio, including products, services, and promotional campaigns, to provide accurate and relevant information to customers.

- Utilize the organisation's sales tools and processes effectively, ensuring accurate tracking and management of leads and opportunities.

- Receive customer request calls and effectively sell the organisation's offerings to the installed base.

- Understand the client's procurement processes and decision-making criteria, leveraging this knowledge to win new business and maintain existing relationships.

- Identify new business opportunities within existing accounts, uncovering the potential for growth and taking ownership of new leads.

- Collaborate with assigned sales representatives for complex sales scenarios or when competitors are directly engaging with customers face-to-face.

- Engage in solution-based selling, addressing customer complex requests across multiple products or services, and presenting comprehensive solutions that meet their needs.

- Own strategic entry points at the customer level that align with the overall business objectives, fostering deeper relationships and expanding business opportunities.

- Guide leads through the entire sales process, from initial contact to closing deals, demonstrating expertise in handling various stages of the process.

- Utilize data and analytics to identify trends, opportunities, and areas for improvement, making informed decisions to optimize sales performance.

**Education & Experience Recommended**

- High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.

- Typically has 4-6 years of related work experience, preferably in inside sales or tele sales, or a related field.

**Benefits**

- Health insurance

- Dental insurance

- Vision insurance

- Long term/short term disability insurance

- Employee assistance program

- Flexible spending account

- Life insurance

- Generous time off policies, including:

- 4-12 weeks fully paid parental leave based on tenure

- 13 paid holidays

- Additional flexible paid vacation and sick leave

## Skills

### Required
- Business Development
- Business Planning
- Business To Business
- Cold Calling
- Consultative Selling
- Cross-Selling
- Customer Relationship Management
- Inside Sales
- Marketing
- Merchandising
- Outbound Calls
- Phone Sales
- Product Knowledge
- Sales Process
- Sales Prospecting
- Sales Strategy
- Salesforce
- Selling Techniques
- Telemarketing
- Upselling
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity

### Nice to have
- Certified Inside Sales Professional (CISP)

---

Source: [Apply at hp.wd5.myworkdayjobs.com](https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Rio-Rancho-New-Mexico-United-States-of-America/Inside-Sales-Account-Representative_3170236-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
