# AI Services Lead - Client Services

**Company**: phData
**Location**: US - Remote
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Consulting
**Industry**: Consulting

**Apply**: https://job-boards.greenhouse.io/phdata/jobs/8233938?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_75fd0e05-5d0

## Description

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. They partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve complex data and AI challenges.

We're looking for an AI Services Lead to join our Client Services team, focusing on our partnership with Anthropic. You'll help land the Anthropic account and own everything that comes after. You're in the room from the beginning, shaping the deal, setting the vision, and building the roadmap that turns an initial commitment into a multi-year AI transformation.

**Key Responsibilities**

- Lead activation for newly landed Anthropic-focused accounts, rapidly moving them from initial interest into well-scoped, active engagements that align with client AI/data maturity.

- Own end-to-end delivery oversight for your accounts, staying close enough to identify technical and delivery risk early.

- Build and maintain documented account plans and use-case backlogs that turn initial pilots or workshops into multi-phase, multi-workstream AI transformation programs.

- Become a trusted advisor to senior client stakeholders (IT and line-of-business), shaping AI and data roadmaps that leverage Anthropic and related capabilities to drive measurable business outcomes.

- Partner with Anthropic’s field team and internal Sales, Marketing, and Delivery leadership to identify, shape, and close expansion opportunities across your portfolio of accounts.

- Provide strategic leadership during executive meetings, QBRs, and roadmap discussions, positioning phData as a trusted advisor to both business and technology stakeholders.

- Mentor team members and foster a culture of learning, feedback, and continuous improvement.

- Contribute to internal playbooks, account planning frameworks, and repeatable patterns for driving AI & Data outcomes.

- Share best practices and client insights to improve phData's engagement model and delivery excellence.

**About You** You are a commercially minded, technically fluent client leader. You thrive in ambiguity, move fast, and don't wait for permission to drive outcomes. The traits below aren't aspirational; they describe who you already are:

- Extreme Ownership: You consider "business as usual" in your account plan a failure. Stagnant accounts are a personal problem you refuse to tolerate.

- Order Maker, Not Order Taker: Your clients don't tell you what to build next. You tell them.

- Attention to Detail: You believe that great work doesn't happen without the details being right.

- Systems Thinker: You don't accept a recurring problem as bad luck.

**Required Qualifications**

- 6–10+ years of experience in a hybrid delivery/sales role within consulting or professional services, with responsibility for scoping service engagements and accountability for project success.

- Demonstrated experience owning both delivery quality and account growth on the same engagement.

- Track record in scoping and delivering $50K–$1M services engagements.

- History building account plans and roadmaps that carry a single pilot into a broader rollout.

- Comfort stepping into an account shortly after it is landed and immediately owning activation and expansion.

- Strong relationship-building skills with senior client stakeholders (IT and line-of-business) and a track record of becoming a trusted advisor to leaders.

- Ability to structure complex problems and drive them to resolution in a matrixed environment.

- Willingness to travel up to 50% based on client needs.

**Technical / Functional Skills**

- Real, hands-on AI/data competency sufficient to identify use cases, and delivery risk for agentic AI/LLM and data solutions.

- Direct experience with Anthropic (Code, Cowork, or Enterprise) or a comparable LLM/agentic AI platform.

**Benefits at phData US**

- Remote-First Work Environment

- 401k plan with company match

- Dental and Vision insurance

- Home Office Equipment Stipend

- Annual stipend for Learning and Development

- Competitive comp, excellent benefits, Flexible PTO plan plus 10 Holidays

## Skills

### Required
- Anthropic
- AI
- data solutions
- account planning
- delivery oversight
- client stakeholder management

### Nice to have
- generative AI
- agentic AI
- AI/data strategy
- roadmap design
- delivery risk management

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/phdata/jobs/8233938?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)