# Travel Coordinator | Mon to Fri 38 hours | Balcatta Support Centre

**Company**: Sodexo
**Location**: Balcatta, Western Australia
**Job type**: full-time
**Category**: Hospitality
**Industry**: Other

**Apply**: https://jobs.smartrecruiters.com/Sodexo/744000151333039-travel-coordinator-mon-to-fri-38-hours-balcatta-support-centre-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_75ece806-d0b

## Description

Sodexo is seeking an experienced Travel Coordinator to join their team at the Balcatta Support Centre. As a Travel Coordinator, you will be responsible for booking flights and accommodation for Sodexo employees and contractors traveling to various sites across the Pilbara region.

Responsibilities:

- Book flights and accommodation for Sodexo employees and contractors traveling to various sites across the Pilbara region

- Collaborate and work in alignment with client requirements, timeframes, and systems

- Manage charter and commercial flight bookings and be adaptable to navigate between multiple travel booking systems

- Provide excellent customer service and support to ensure a positive customer experience

- Complete relevant compliance checks prior to booking travel in line with policy requirements

- Answer calls and respond to emails in relation to travel enquiries and escalations following set guidelines

- Ensure all bookings are managed in line with process and scripting to achieve accuracy and consistency

- Communicate effectively with peers and leaders to ensure issues are identified and prioritized accordingly

- Support the coordination of discrepancy and flight no show reporting

- Educate and support customers to ensure Travel Policy guidelines are understood and adhered to

- Support critical site-based travel at weekends as per roster schedule

Requirements:

- Previous experience booking travel, preferably via Amex and/or Inflight

- Experience using Microsoft Systems, Office, and D365 CRM, preferable

- Excellent customer service skills and a customer-centric attitude

- Confident and positive communication skills with a friendly proactive approach

- Ability to prioritize effectively and flexibility to quickly adapt in a high-pressure environment

- Ability to navigate systems with efficiency whilst maintaining high levels of accuracy

- Strong team player

Benefits:

- Competitive pay and job security in an essential services industry

- Access to 100+ retail discounts and multiple salary packaging options

- Great teamwork and a solid group of people around you!

- Opportunities for training and career progression within Sodexo

## Skills

### Required
- Microsoft Systems
- Office
- D365 CRM
- Amex
- Inflight
- customer service

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Sodexo/744000151333039-travel-coordinator-mon-to-fri-38-hours-balcatta-support-centre-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)