JobPosting
title: Senior Project Manager-Client Change Management, Client Connectivity
description: We are seeking a dynamic Senior Project Manager to join our Client Change Management team, part of Client Connectivity within Global Payment Systems. You will lead the full project life cycle for new products, services, and systems, collaborating with stakeholders across business and technology to continually enhance the client experience. Responsibilities: Lead end-to-end delivery of client change initiatives, including planning, execution, risk management, and issue resolution Collaborate with business units and clients to gather requirements, define project scope, and set clear deliverables Develop and maintain detailed project plans, timelines, and status reports, communicating progress to clients, internal stakeholders, and senior sponsors Conduct user training sessions and prepare supporting documentation to ensure successful adoption and ongoing client satisfaction Oversee the setup and onboarding of new financial products and connectivity solutions for clients Coordinate with global and U.S.-based teams to ensure deliverables are met, acting as a central point of contact for the client Design and execute system integration strategies, connecting new solutions with internal systems and third-party platforms (e.g., SWIFT, ISO 20022, APIs, host-to-host) Work with clients to test payment and receivables files in industry-accepted formats, coordinating globally as required Collaborate with IT, vendors, and business teams to troubleshoot and resolve technical integration issues Ensure data integrity, security, and compliance throughout the technical implementation process, adhering to U.S. regulatory requirements Monitor and optimize file and connectivity performance post-launch, driving continuous improvement Build and maintain strong client relationships, acting as a trusted advisor Serve as a bridge between technical and non-technical teams, translating business needs into actionable technical requirements Provide regular updates to stakeholders, highlighting p…
date posted: 2026-06-25T23:07:31.207Z
valid through: 2026-09-30T21:02:55.913Z
direct apply: false
occupational category: Finance
industry: Finance
skills: project management
skills: system integration
skills: API
skills: data mapping
skills: JIRA
skills: MS Project
skills: Confluence
skills: SWIFT
skills: ISO 20022
skills: PMP
skills: Prince2
skills: Agile
hiring organization: HSBC
job location: Place
  address: PostalAddress
    address locality: Buffalo
    address region: New York
    address country: US
employment type: FULL_TIME