# Senior Site Reliability Engineer I **Company**: Electronic Arts **Location**: Hyderabad, Telangana **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Category**: IT **Industry**: Technology **Ticker**: EA **Wikidata**: https://www.wikidata.org/wiki/Q173941 **Apply**: https://jobs.ea.com/es_ES/careers/JobDetail/Senior-Site-Reliability-Engineer-I/211515?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_7581ab14-4f1 ## Description Electronic Arts is seeking an experienced Senior Site Reliability Engineer (SRE) to lead the reliability, scalability, and performance engineering of critical infrastructure and production systems. As a Senior SRE, you will play a strategic and technical leadership role, driving reliability practices, mentoring SRE teams, and influencing the adoption of automation, observability, and resilience engineering across the organisation. **Responsibilities** ### Reliability Engineering & Automation - Design, implement, and manage resilient, scalable, and highly available infrastructure systems. - Lead initiatives to automate manual operations, deployment, and monitoring processes to improve reliability and reduce toil. - Drive the creation of observability solutions and dashboards to proactively detect and remediate potential issues. ### Incident & Problem Management - Lead critical incident response, ensuring swift mitigation and clear communication to stakeholders. - Conduct detailed root cause analysis (RCA) and drive permanent corrective actions to prevent recurrence. - Implement and mature incident management frameworks, including runbooks, playbooks, and post-incident reviews. ### Infrastructure Operations & Performance Optimisation - Oversee system performance, capacity planning, and scalability of infrastructure across hybrid and cloud environments (AWS, Azure, GCP). - Optimise system resource utilisation, latency, and reliability through performance tuning and automation. - Work closely with architecture and platform teams to accommodate growth, change, and modernisation initiatives. ### Leadership & Mentorship - Provide technical leadership and mentorship to SRE teams and cross-functional engineering groups. - Promote an SRE culture across teams, championing principles of reliability, automation, observability, and continuous improvement. - Drive collaboration between development, QA, DevOps, and release teams to embed reliability into the software development lifecycle (SDLC). ### Service Level Management - Define, track, and continuously improve Service Level Objectives (SLOs) and Service Level Indicators (SLIs). - Apply the Four Golden Signals of SRE monitoring , Latency, Traffic, Errors, and Saturation , to guide system health and performance strategies. ### Documentation & Knowledge Sharing - Establish and maintain comprehensive documentation of systems, operational procedures, and best practices. - Facilitate learning through technical sessions, blameless postmortems, and cross-team knowledge sharing. ### Strategic Technology & Continuous Improvement - Contribute to defining the long-term SRE strategy, tooling roadmap, and automation frameworks. - Evaluate and adopt emerging technologies, tools, and methodologies to enhance system reliability and efficiency. - Partner with business and technical leaders to ensure alignment of SRE objectives with organisational goals. ### Security & Compliance - Collaborate with security and compliance teams to ensure infrastructure, systems, and operations meet organisational and regulatory standards. - Implement secure configuration baselines, vulnerability remediation, and access control policies. - Integrate security practices into CI/CD pipelines to ensure DevSecOps alignment. ### Strategic Leadership & Stakeholder Management - Partner with executive and business stakeholders to align SRE initiatives with enterprise objectives and risk frameworks. - Provide data-driven insights on reliability, capacity, and operational performance to influence strategic decision-making. - Represent SRE functions in technical governance forums, audits, and architecture reviews to drive reliability-focused outcomes. **Requirements** - Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. - Experience: 12–15 years of total IT experience, with at least 8+ years in SRE, DevOps, or large-scale systems engineering. - Technical Expertise: - Strong proficiency in Linux/Unix system administration and internals. - Proven experience in cloud platforms , AWS, Azure, or GCP. - Advanced scripting and automation skills using Python, Go, PowerShell, or Bash. - Hands-on exposure to containerisation and orchestration technologies (Docker, Kubernetes) and expertise on service mesh like Istio etc. - Deep understanding of monitoring and observability stacks (Prometheus, Grafana, ELK, Datadog, Splunk, Zabbix, Nagios). - Expertise in configuration management and IaC tools (Ansible, Terraform, Chef, Puppet). - Strong knowledge of networking, load balancing, databases, and distributed systems. - Operational Excellence: - Hands-on experience in incident response, problem management, and capacity planning at enterprise scale. - Proven ability to design for reliability, redundancy, and disaster recovery. - Soft Skills: - Excellent analytical, communication, and leadership abilities. - Proven track record of mentoring and developing high-performing engineering teams. - Strong stakeholder management and cross-functional collaboration skills. **Nice to Have** - Experience defining and implementing SRE frameworks or centres of excellence in global organisations. - Familiarity with REST API development, integration, and database query optimisation. - Strong understanding of governance, risk, and compliance frameworks. - Experience with AIOps, self-healing systems, or machine learning-driven monitoring. - Demonstrated experience in driving organisational culture change toward reliability and automation. - Active participation in industry forums or open-source contributions related to DevOps or SRE practices. ## Skills ### Required - Linux/Unix system administration - Cloud platforms (AWS, Azure, GCP) - Scripting and automation (Python, Go, PowerShell, Bash) - Containerisation and orchestration (Docker, Kubernetes) - Monitoring and observability stacks (Prometheus, Grafana, ELK, Datadog, Splunk, Zabbix, Nagios) - Configuration management and IaC tools (Ansible, Terraform, Chef, Puppet) - Networking - Load balancing - Databases - Distributed systems ### Nice to have - SRE frameworks or centres of excellence - REST API development - Database query optimisation - Governance, risk, and compliance frameworks - AIOps - Self-healing systems - Machine learning-driven monitoring --- Source: [Apply at jobs.ea.com](https://jobs.ea.com/es_ES/careers/JobDetail/Senior-Site-Reliability-Engineer-I/211515?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)