# Community Health Worker - Lorain, Ohio **Company**: Waymark **Location**: Lorain, Ohio **Work arrangement**: hybrid **Job type**: full-time **Salary**: $22.38/hr - $25.43/hr **Category**: Healthcare **Industry**: Healthcare **Apply**: https://job-boards.greenhouse.io/waymark/jobs/4741117005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_756f66de-db1 ## Description Waymark is a team of healthcare providers, technologists, and builders whose mission is to bring the best healthcare to people with Medicaid benefits. As a Community Health Worker, you will be Waymark's frontline presence in the community, connecting with patients to provide social support, advocacy, and navigation. Responsibilities: - Attend a 2-3 week long paid training program. - Meet patients in the community, in the home, and in healthcare facilities (including hospitals) and conduct a needs assessment, including motivating patients to set and achieve health goals. - Help patients with health-related social issues like homelessness, substance use, and hunger. - Work with other CHWs and staff to create a directory of community resources (e.g., food banks, housing assistance programs, childcare resources, etc.). - Manage relationships with the healthcare facility providers and partner with the care delivery team (Pharmacists, Social workers, and Care Coordinators). - Continuously expand knowledge of community resources, services, and programs available to members and build ongoing relationships with these organizations to advocate for members. - Accompany members to medical appointments as appropriate. - Navigate technology systems to document each patient encounter in detail and accurately. - Meet patients virtually, by phone or video visit, for conversations as appropriate. - Support outreach to individuals eligible for Waymark support both in-person and by phone to establish a relationship and let them know about Waymark's services. - Participate in weekly care team huddles. Minimum qualifications: - Highly organized and self-motivated to work independently and manage schedules efficiently. - Sound judgment and the ability to quickly analyze situations. - Ability to work with a diverse community in an empathetic, passionate, and professional manner. - Friendly, energetic, and enthusiastic personality. - Desire to help others. - Cultural competency- able to work with diverse groups of community members. - Excellent interpersonal communication skills and active listening abilities. - Computer literate with experience and comfort using technology for virtual communication, scheduling, and documentation. - Comfortable with ambiguity and taking on a variety of tasks as needed. - Reside within a commutable distance of Lorain, Ohio. - Must be available to work a set schedule that includes at least one weekend day per week and one late-start shift per week. - Travel required within the surrounding counties (up to 80%). - Current Driver's license and access to an insured vehicle. Preferred qualifications: - Community Health Worker certification. - Long-time resident of the Greater Cleveland area and knowledgeable of community resources. - Experience conducting home visits and outreach. - Experience working with managed care patients. - Experience in customer- or client-service roles. - Knowledge of Greater Cleveland Medicaid populations. Hiring Range: $22.38/hr - $25.43/hr Benefits: - Stock Options: Opportunity to invest in the company's growth. - Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office. - Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy. - Life Insurance: Basic life insurance to give you peace of mind. - Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays. - Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents. - Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule. - Commuter Benefits: Convenient options to support your commute needs. - Professional Development Stipend: A dedicated stipend supports professional development and growth. ## Skills ### Required - communication skills - interpersonal skills - cultural competency - time management - self-motivation - analytical skills - computer literacy - driver's license ### Nice to have - Community Health Worker certification - experience conducting home visits and outreach - experience working with managed care patients - customer service experience - knowledge of Greater Cleveland Medicaid populations --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/waymark/jobs/4741117005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)