# Director of Product Management

**Company**: Salesforce
**Location**: San Francisco, CA
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $197,300 - $313,700 annually
**Category**: Product Management
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/California---San-Francisco/Director--Product-Management---Campaign-Brief-Agent_JR355350?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_756d8532-b97

## Description

The Messaging Platform team at Salesforce is seeking a Director of Product Management to lead the design and launch of a new Campaign Brief Agent, an AI-powered agent that transforms how marketers initiate and plan campaigns.

The ideal candidate will have 8+ years of experience in product management, expertise in systems thinking, data fluency, and customer-centric mindset.

Responsibilities:

- Define the vision and roadmap for the Campaign Brief Agent

- Translate business goals into agent interaction models and subscriber-centric campaign strategies

- Own the end-to-end product lifecycle from ideation to launch and continuous iteration

- Define standards for agent performance, reliability, safety, and guardrails

- Conduct in-depth customer interviews and analyze campaign performance data

- Collaborate with engineering and data teams to develop systems that consider engagement history, fatigue, inferred intent, journey state, and suppression rules

- Develop explainability features that log and articulate agent handoffs

- Measure performance of the agent using engagement lift, system accuracy, marketer confidence, and business outcomes

- Act as a thought partner to internal stakeholders

- Evangelize the platform vision and drive adoption across teams

Requirements:

- 8+ years of experience in product management

- Expertise in systems thinking, data fluency, and customer-centric mindset

- Proven ability to drive projects from concept through launch with cross-functional teams

- Excellent written and verbal communication skills

- Experience with messaging systems is a plus

Benefits:

- Time off programs

- Medical, dental, vision insurance

- Mental health support

- Paid parental leave

- Life and disability insurance

- 401(k)

- Employee stock purchasing program

## Skills

### Required
- product management
- systems thinking
- data fluency
- customer-centric mindset
- communication skills

### Nice to have
- messaging systems
- journey orchestration tools
- messaging APIs
- campaign management
- customer engagement platforms

---

Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/California---San-Francisco/Director--Product-Management---Campaign-Brief-Agent_JR355350?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)