# SOC Manager

**Company**: xAI
**Location**: Palo Alto, CA
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $110,000 - $170,000
**Category**: Security
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q120599684

**Apply**: https://job-boards.greenhouse.io/xai/jobs/5022474007
**Canonical**: https://yubhub.co/jobs/job_7529edd2-c48

## Description

We are seeking a seasoned Security Operations Center (SOC) Manager to direct the day-to-day operations of our SOC in a dynamic, high-growth organization.

As a SOC Manager, you will lead a blended team of full-time employees and third-party contractors, driving consistent excellence in operational delivery.

The successful candidate will be a proven leader with deep expertise in incident response and crisis management, outstanding communication abilities, and a track record of developing and coaching top-tier teams.

Responsibilities:

- Lead and manage a diverse GSOC team comprising full-time employees and vendor contractors, overseeing scheduling, training, mentoring, and performance evaluations to foster a high-performing unit.

- Develop, implement, and maintain comprehensive Standard Operating Procedures (SOPs) to standardize processes and deliver consistent operational excellence.

- Supervise security monitoring operations, leveraging tools such as Genetec for access control, video surveillance systems, AI analytics, and integrated platforms.

- Direct incident response protocols, including detection, triage, escalation, resolution, and clear, timely communication with executive stakeholders.

- Manage emergency notification processes using platforms like Envoy to ensure rapid and effective alerts.

- Partner collaboratively with cross-functional teams, including Corporate Security, Workplace, IT, and HR, to align security strategies with organizational objectives.

- Generate detailed incident logs, performance metrics, and post-incident reviews, while proactively identifying and implementing opportunities for continuous improvement.

Basic Qualifications:

- 5+ years of Corporate Security experience, with at least 2+ years in a managerial or supervisory role.

- 9+ years of combined security experience across corporate security, law enforcement, or military service.

- Documented military service or equivalent operational leadership experience

- Proficiency in Genetec Access Control and Video Management Systems.

- Familiarity with Envoy, Jira, Slack, and Google Workspace.

- Experience with AI analytics Software

- Strong incident management and crisis decision-making skills.

- Excellent written and verbal communication, capable of briefing executives clearly and concisely.

- A collaborative mindset and commitment to building high-performing, customer-focused teams.

Preferred Skills and Experience:

- CPP, PSP or equivalent certifications are a plus.

- 4+ years of leadership experience in military, law enforcement or emergency response.

- Familiarity with troubleshooting access control and video management systems.

- Experience in a safety function managing large sites, corporate, or manufacturing environments is desirable.

Compensation and Benefits:

$110,000 - $170,000 base salary + equity

Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

ITAR Requirements:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

## Skills

### Required
- Genetec Access Control and Video Management Systems
- Envoy
- Jira
- Slack
- Google Workspace
- AI analytics Software

### Nice to have
- CPP, PSP or equivalent certifications
- Leadership experience in military, law enforcement or emergency response
- Troubleshooting access control and video management systems
- Experience in a safety function managing large sites, corporate, or manufacturing environments