# Implementation and Training Consultant

**Company**: Thomson Reuters
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Category**: Consulting
**Industry**: Technology

**Apply**: https://thomsonreuters.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/Brazil-Cricima-Santa-Catarina/Consultor-Implantao-e-Treinamento_JREQ203827?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_74eb38a2-e09

## Description

We are seeking an Implementation and Training Consultant to join our team. As a consultant, you will work closely with our clients and internal teams to implement and train them on our solutions.

**Key Responsibilities:**

- Provide consulting services to clients and internal teams, identifying opportunities for improvement and supporting goal achievement

- Ensure implementation methodology and quality standards are applied

- Monitor implementation indicators, retention, and performance, developing action plans as needed

- Train and guide clients on products, processes, and best practices

- Track and validate process compliance, performance metrics, and levels

- Identify business needs and develop solutions using Thomson Reuters products

- Collaborate with internal teams, such as Product, Engineering, and Implementation, to ensure suitable solutions

- Support implementations, testing, go-live, and issue resolution

- Autonomously manage activities and client relationships, ensuring quality, deadlines, and a positive experience

**Required Qualifications:**

- Experience with system implementation, consulting, customer success, projects, or technology-related operations

- Experience in consultative client relationships, partner management, or business unit interactions

- Ability to understand business processes and translate them into solutions and action plans

- Experience with training, capacity building, or client development

- Familiarity with performance metrics, targets, and monitoring

- Analytical skills to identify problems, opportunities, and recommend solutions

- Availability for travel to support client and internal teams

**Preferred Qualifications:**

- Knowledge of software implementation methodologies

- Experience with B2B solutions, ERP systems, or corporate software

- Familiarity with business models involving partners, franchises, or channels

- Experience with implementation metrics, adoption, quality, and retention

**What We Offer:**

- Hybrid work model with flexible arrangements

- Flexible work policies, including up to 8 weeks of remote work per year

- Professional development and growth opportunities

- Competitive benefits package, including health, dental, and mental wellness programs

- Global culture of inclusion, flexibility, and work-life balance

- Opportunities for social impact through our Social Impact Institute

- Recognition as a leader in promoting justice, truth, and transparency worldwide

## Skills

### Required
- consulting
- implementation
- training
- customer success
- project management
- analytical skills

### Nice to have
- software implementation methodologies
- B2B solutions
- ERP systems
- business models involving partners

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Source: [Apply at thomsonreuters.wd5.myworkdayjobs.com](https://thomsonreuters.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/Brazil-Cricima-Santa-Catarina/Consultor-Implantao-e-Treinamento_JREQ203827?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)