# Installation Technician and Jr. Data Analyst **Company**: Leidos **Salary**: $73,450.00 - $132,775.00 **Category**: IT **Industry**: Technology **Apply**: https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Alexandria-VA/Installation-Technician_R-00191553?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_74ac9507-686 ## Description The Leidos Digital Modernization Sector is seeking an Installation Technician and Jr. Data Analyst to support a large enterprise IT contract for the DoD/IC as part of the Infrastructure Services Enterprise Operations (ISEO) Program. The role involves supporting end-user technology refresh and system sustainment activities, including installation and support of existing and new hardware, software, and system configurations. The position requires collaboration in a team environment to meet mission needs and ensure full functionality of customer capabilities. **Primary Tasks** - Perform installation, configuration, decommissioning, and support of customer end-user devices, including desktops, printers, monitors, KVMs, phones, scanners, and related peripherals. - Deploy new hardware and software and perform upgrades to existing systems while ensuring thorough cable management and minimal disruption to business operations. - Confirm required security posture of all network and endpoint equipment in accordance with DoD and local command mandates, updates, IOS upgrades, and other security requirements. - Prepare and maintain technical, operational, and procedural documentation related to systems installation, operations, and security. - Support the coordination and scheduling of installation activities to support mission requirements without interrupting customer workflows. - Work together with technical teams, customers, and Leidos program and project managers to achieve project and program objectives. - Support the collection, cleaning, validation and analysis of data from multiple sources to ensure accuracy, consistency, and completeness. - Assist data scientist, identify trends, patterns, and insights to support business and operational decision-making. - Develop, maintain, and automate reports, dashboards, and visualizations using tools such as Excel, SQL, Power BI, Tableau, or similar platforms. - Prepare data summaries, metrics, and ad hoc analyses in support of senior analysts and stakeholders. - Perform basic statistical analysis and data quality checks to support reliable reporting. - Document data sources, definitions, methodologies, and standard operating procedures. - Collaborate with cross-functional teams to understand data requirements and align analytical outputs with business objectives. - Ensure data integrity and compliance with data governance, security, and privacy policies. - Identify and implement improvements to data collection, reporting processes, and analytical workflows. **Basic Qualifications** - Familiarity with IT Service Management (ITSM) tools, including ServiceNow and Remedy. - Basic knowledge and understanding of PC and network communications hardware and software in an enterprise environment. - Knowledge of IT and network security best practices, protocols, and principles. - Basic to intermediate technical skills in scripting, programming, or development tools such as HTML, Python, JavaScript, Java, SQL, PowerShell, and Visual Studio. - Ability to work independently, effectively manage time, prioritize tasks, and provide accurate reporting. - Strong verbal and written communication skills to interface with various levels of personnel, managers, customers, and technical team members. - Established teamwork skills with the ability to collaborate across multiple technical and organizational areas. - Familiarity with data analytics, statistics, computer science and business. - Foundational knowledge of data analysis concepts, including data cleaning, validation, and basic statistical methods. - Proficient with Microsoft Excel, including formulas, pivot tables, and basic data visualization. - Basic experience with SQL for querying and manipulating datasets. - Ability to interpret data and present findings in a clear and meaningful manner. - Analytical, problem-solving, and attention-to-detail skills. - Willingness to learn new tools, technologies, and analytical techniques. **Education** - Candidate must have a Bachelor's degree with 4 years of relevant experience, Master’s degree with 2 years, Associate's with 6 years, or High School Diploma with 8 years. **Certifications** - Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher). **Clearance:** - Due to the nature of the government contracts we support, US Citizenship is required. - Active TS/SCI with Polygraph required for Position OR TS/SCI and willingness to obtain and maintain a polygraph. **Travel:** - Potentially up to 25% worldwide, majority in continental U.S. **Pay Range:** $73,450.00 - $132,775.00 ## Skills ### Required - IT Service Management - ServiceNow - Remedy - PC and network communications hardware and software - IT and network security - HTML - Python - JavaScript - Java - SQL - PowerShell - Visual Studio - Microsoft Excel - Tableau - Power BI ### Nice to have - 2+ years of experience managing teams of IT professionals - supporting medium to large scale enterprise environments --- Source: [Apply at leidos.wd5.myworkdayjobs.com](https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Alexandria-VA/Installation-Technician_R-00191553?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)