# Deployment Strategist

**Company**: Salesforce
**Location**: London
**Experience**: senior
**Job type**: full-time
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/United-Kingdom---London/Remediation-POD---Project-Manager_JR363789?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_743e8fdf-e80

## Description

The Deployment Strategist is the operational lead of the Remediation POD, responsible for delivery governance, stakeholder alignment, and end-to-end execution oversight across remediation engagements.

**Scope & Planning**

- Facilitate scope alignment sessions with the customer, SI partner, and internal stakeholders to establish shared understanding of remediation scope

- Drive scope compression to out-of-the-box (OOTB) capabilities where appropriate to reduce delivery risk and accelerate timelines

**Delivery Oversight & Governance**

- Monitor progress against the account-specific remediation plan and provide regular status updates to the Account Activation & Remediation Lead

- Serve as the primary voice of the POD in the daily Triage Standup and weekly Remediation Sync, reporting on POD health, milestone status, and blockers

- Make escalation decisions within the engagement; surface risks before they become critical

**Go-Live & Handoff**

- Coordinate handoff documentation and structured transition of the stabilized account to BAU delivery teams or Customer Success

- Ensure exit criteria are met before disengaging the POD

**Bench Activities**

- Support scoping and development of remediation plans for upcoming engagements; contribute to playbooks, scope templates, and POD deployment frameworks

- Document lessons learned and case studies from completed engagements for AI-based delivery accelerators and the AFLS resource library

- Participate in customer/SI partner interviews as part of quarterly health assessments and support account scoring against the assessment rubric

**Qualifications:**

- 8+ years in delivery/program management or consulting, with direct experience running at-risk or remediation engagements

- Strong stakeholder and escalation management skills; comfort working directly with SI partners and customer executives

## Skills

### Required
- delivery management
- program management
- consulting
- stakeholder management
- escalation management

### Nice to have
- PM/Agile certification (PMP, CSM, SAFe)
- Prior Salesforce or Life Sciences delivery experience

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/United-Kingdom---London/Remediation-POD---Project-Manager_JR363789?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)