JobPosting
title: Expansion Account Manager, PE
description: As a Leader of Expansion Account Management at Gusto, you will coach, motivate, and scale a high-impact team, driving sales execution, pipeline growth, and revenue expansion. You will also optimize processes, implement data-driven strategies, and work cross-functionally to improve customer loyalty and maximize revenue. The Account Management team at Gusto is dedicated to helping small businesses maximize their success by driving engagement, retention, and expansion. Here's what you'll do day-to-day: Leadership & Team Performance Lead and develop a high-performing Expansion Account Management team focused on revenue growth and retention. Drive goal setting, sales strategy, and hands-on coaching to exceed expansion and retention targets. Foster a culture of accountability, continuous learning, and data-driven performance. Revenue Growth & Sales Execution Drive expansion revenue through proactive outreach and product-driven insights across Gusto's customer base. Lead pipeline management, forecasting, and team quota attainment while refining upsell playbooks. Optimize sales processes and KPIs to scale cross-sell efforts and improve engagement strategies. Operational Excellence & Strategic Execution Leverage customer data to refine segmentation, targeting, and sales strategies. Implement tools and workflows to boost sales productivity and efficiency. Use CRM and analytics to track performance, uncover trends, and guide strategic decisions. We're looking for: Revenue Growth & Sales Execution – 3+ years leading high-performing SaaS/tech account management or sales teams; proven in driving expansion revenue, retention, and quota attainment. Operational Excellence & Strategy – Leverages customer data, tools, and CRM analytics to refine targeting, boost productivity, and guide strategic decisions. Data & Analytics Expertise – Advanced in Excel modeling, data analysis, and identifying key performance metrics. Skilled in outbound sales motions, upsell, and cross-sell strategies…
date posted: 2026-08-03T16:08:21.009Z
valid through: 2026-10-02T16:08:21.009Z
direct apply: false
occupational category: Sales
industry: Technology
skills: SaaS
skills: account management
skills: sales
skills: data analysis
skills: Excel
skills: CRM
skills: Salesforce
skills: AI integration
hiring organization: Gusto
job location: Place
  address: PostalAddress
    address locality: Denver
    address region: CO
    address country: US
employment type: FULL_TIME
base salary: MonetaryAmount
  currency: USD
  value: QuantitativeValue
    min value: 127000
    max value: 176000
    unit text: YEAR