# Senior Data Analyst, Enterprise

**Company**: 1Password
**Location**: Remote (United States \| Canada)
**Work arrangement**: remote
**Experience**: senior
**Job type**: Full time
**Salary**: $122,000 - $171,000 USD per year
**Category**: Data Science
**Industry**: Technology

**Apply**: https://jobs.ashbyhq.com/1password/577f47a1-f80d-4d5b-8212-9e38e749c004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_742bcd99-0b8

## Description

We are looking for a Senior Data Analyst to be a key analytical partner to our Customer Success organization and our product-led, digital customer journey.

You will shape how the business understands what drives adoption, retention, and expansion, analyzing how customers move from sign-up to activation, engagement, conversion, expansion, and renewal, and turning that into clear, actionable insight on the growth levers leadership can act on.

Sitting within our centralized analytics function, you will work closely with Customer Success, Product, Growth, RevOps, and Data Engineering, bringing strategic thinking, deep PLG expertise, and the ability to turn complex data into clear recommendations that move the business forward.

You will help define how digital and scaled success programs are measured, size opportunities, show where to invest next, and help shape the data foundations that underpin our AI and automation capabilities.

**Responsibilities:**

- 5+ years in analytics within complex B2B SaaS environments, ideally in a product-led or self-serve motion.

- Strong PLG and customer lifecycle expertise, including activation, PQLs, cohort analysis, retention, churn, expansion, and growth modeling.

- Experience partnering with Customer Success, Product, and Growth stakeholders and translating open-ended business questions into analytical frameworks.

- Ability to synthesize complex analysis into clear recommendations and communicate them to senior leaders, influencing decisions and priorities.

- Experience with experimentation (A/B testing), statistical modeling, or predictive techniques (e.g., churn or propensity modeling) in a business context.

- Advanced SQL and strong experience with large-scale analytical datasets, including product usage and event data.

- Hands-on experience with modern AI/BI tools (Hex, Omni, Claude, Dust, or similar).

- Comfort in modern cloud data ecosystems: Snowflake, Databricks, dbt.

- Experience working with GTM and customer platforms such as Salesforce and a CS platform (Gainsight, or similar). Familiarity with product analytics tools (Amplitude, Segment, or similar) is a plus.

**What you can expect:**

- The opportunity to do meaningful analytics work across adoption, retention, expansion, and digital success in a fast-moving, product-led SaaS environment.

- Close partnership with Customer Success stakeholders and a direct line to leadership on the growth levers that matter most, contributing to how the organization measures performance and makes day-to-day decisions.

- Involvement in building the data foundations and analytical standards that Customer Success and 1Password’s broader AI capabilities will depend on.

- Exposure to how AI gets applied in customer analytics, including Generative BI and AI-assisted workflows across forecasting, anomaly detection, and insight generation.

- Cross-functional collaboration across Customer Success, Product, Growth, Marketing, Finance, RevOps, and Data teams.

- An environment where there’s a lot to build and your contributions will have real impact, ideal for someone who is eager to grow, take ownership, and make their mark.

**Salary:** USA-based roles: $122,000 - $171,000 USD per year Canada-based roles: $105,000 - $147,000 CAD per year

**Benefits:**

- Health and wellbeing benefits, including maternity and parental leave top-up programs, competitive health benefits, and generous PTO policy.

- Growth and future benefits, including RSU program, retirement matching program, and free 1Password account.

- Community benefits, including paid volunteer days, peer-to-peer recognition through Bonusly, and remote-first work environment.

## Skills

### Required
- PLG expertise
- customer lifecycle expertise
- activation
- PQLs
- cohort analysis
- retention
- churn
- expansion
- growth modeling
- SQL
- large-scale analytical datasets
- product usage and event data
- modern AI/BI tools
- cloud data ecosystems
- Snowflake
- Databricks
- dbt
- GTM and customer platforms
- product analytics tools

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/1password/577f47a1-f80d-4d5b-8212-9e38e749c004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)