# Systems Engineer - Patch Management

**Company**: Humana
**Location**: Louisville, KY
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $80,900 - $110,300 per year
**Category**: Engineering
**Industry**: Healthcare

**Apply**: https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Louisville-KY/Systems-Engineer_R-434499-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/systems-engineer-patch-management-73aa980f-37b/

## Description

The Systems Engineer - Patch Management is responsible for executing, monitoring, troubleshooting, and continuously improving enterprise patching and vulnerability remediation activities. This role ensures Windows and Linux servers and workstations remain secure, compliant, and current with required operating system and security updates.

The engineer works closely with infrastructure, application, security, vulnerability management, and change management teams to resolve patching issues, remediate vulnerabilities, improve compliance, and increase automation across the patching lifecycle.

**Key Responsibilities**

- Execute scheduled patching for Windows and Linux servers and workstations across development, test, and production environments.

- Deploy operating system and security updates using Microsoft Configuration Manager (MECM/SCCM), Ansible, PowerShell, Bash, and related automation tools.

- Monitor patch deployments and validate successful installation following scheduled maintenance windows.

- Maintain patching groups, deployment schedules, maintenance windows, and device targeting.

- Support accelerated patching and remediation of critical and internet-facing vulnerabilities requiring shortened remediation timelines.

- Track patch compliance and remediation progress against established SLAs, security requirements, and compliance targets.

- Identify and remediate systems that are non-compliant, missing required patches, offline or unreachable, experiencing recurring patch failures, pending required reboots, or outside approved maintenance windows.

- Troubleshoot patching and deployment failures, including client health, connectivity, disk space, installation, reboot, configuration, and dependency issues.

- Perform manual remediation when automated patching is unsuccessful.

- Validate system health and patch compliance following remediation activities.

- Provide patching status, exception, failure, and remediation reporting.

- Identify recurring patch failures, operational gaps, and opportunities for automation.

- Develop and support automation using PowerShell, Ansible, Bash, or similar technologies.

- Reduce manual patching and remediation activities through standardized and repeatable automation.

- Improve patch deployment success rates and reduce recurring failure conditions.

- Maintain patching documentation, operational runbooks, troubleshooting procedures, and knowledge articles.

- Escalate complex technical issues to senior engineering or platform teams when appropriate.

**Required Qualifications**

- 3+ years of experience in systems administration, infrastructure operations, patch management, or a related technical role.

- Hands-on experience supporting Windows Server and/or Linux environments.

- Experience with enterprise patch management and automation technologies, including Microsoft MECM/SCCM, Ansible, PowerShell, and/or Bash.

- Experience troubleshooting operating system patching, deployment, and remediation failures.

- Understanding of vulnerability management, security remediation, CVEs, and patch compliance concepts.

- Working knowledge of Active Directory, DNS, networking, server infrastructure, and virtualization technologies.

- Experience working within formal change management and production support processes.

- Ability to analyze patch compliance data, identify remediation priorities, and drive issues to resolution.

- Ability to work independently on Level 2 incidents and remediation activities while appropriately escalating complex issues.

**Preferred Qualifications**

- Experience with vulnerability management platforms such as Qualys.

- Experience with ServiceNow for incidents, changes, requests, and remediation tracking.

- Experience developing patching or infrastructure automation.

- Experience supporting large-scale enterprise server and workstation environments.

- Familiarity with vulnerability remediation SLAs and accelerated patching processes for critical or externally exposed systems.

**Work Arrangements**

- Remote position with occasional travel to Humana's offices for training or meetings.

- Must have a dedicated workspace with minimal interruptions to protect member PHI / HIPAA information.

- Reliable internet connection with a minimum download speed of 25 Mbps and an upload speed of 10 Mbps.

**Scheduled Weekly Hours**

- 40 hours per week.

**Pay Range**

- $80,900 - $110,300 per year.

**Benefits**

- Competitive benefits package including medical, dental, and vision benefits, 401(k) retirement savings plan, time off, short-term and long-term disability, life insurance, and more.

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## Skills

### Required
- Microsoft MECM/SCCM
- Ansible
- PowerShell
- Bash
- Linux
- Windows Server
- Active Directory
- DNS
- networking
- server infrastructure
- virtualization technologies

### Nice to have
- Qualys
- ServiceNow

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Source: [Apply at humana.wd5.myworkdayjobs.com](https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Louisville-KY/Systems-Engineer_R-434499-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)