# Renewals Specialist

**Company**: Cisco
**Location**: Minato
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Minato-Japan/Renewals-Specialist_2022986?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_73a81451-133

## Description

Cisco is seeking a Renewals Specialist to join their Collaboration Renewals Sales team, supporting the Webex and Collaboration portfolio in Japan.

The Renewals Specialist will own a portfolio of renewal opportunities and be accountable for protecting recurring revenue, improving renewal outcomes, and delivering a seamless customer experience.

Key responsibilities include:

- Managing assigned opportunities from early engagement through commercial close

- Engaging customers and stakeholders multiple quarters ahead of renewal

- Developing actionable plans for priority opportunities

- Identifying renewal risks early and coordinating mitigation actions

- Connecting adoption, utilization, and business outcomes to renewal conversations

- Identifying growth and expansion opportunities

- Coordinating quoting, pricing, approvals, negotiations, and contracting

- Maintaining accurate opportunity data and forecasts in Salesforce

- Collaborating with internal teams and Partners around a common renewal strategy

- Prioritizing opportunities according to value, risk, customer impact, and time to renewal

- Using customer, adoption, and renewal insights to improve prioritization and seller productivity

Minimum qualifications:

- Experience in subscription, SaaS, recurring-revenue, or technology renewals

- Knowledge of collaboration technologies

- Experience working with channel partners and customer adoption or lifecycle-management practices

- Ability to manage a high-volume portfolio

- Strong analytical, organizational, and stakeholder-management skills

Preferred qualifications:

- Experience using Salesforce or a comparable CRM

- Native or business-level fluency in Japanese and professional proficiency in English

- Experience coordinating proposals, quotes, approvals, and negotiations

## Skills

### Required
- subscription renewals
- SaaS
- recurring revenue
- collaboration technologies
- channel partners
- customer adoption
- lifecycle management
- analytical skills
- organizational skills
- stakeholder management
- Japanese

### Nice to have
- Salesforce
- English
- proposal coordination
- quote coordination
- approval coordination
- negotiation

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Minato-Japan/Renewals-Specialist_2022986?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)