# Life Sciences Localization Quality Manager

**Company**: Welo Life Sciences
**Location**: Barcelona
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Language Services
**Industry**: Healthcare

**Apply**: https://jobs.lever.co/weloglobal/42cd2886-d3ea-4618-bf19-af01777316cf?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_73544bb2-adf

## Description

Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. They deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization.

The Quality Manager is responsible for supplier alignment and supplier performance on accounts owned by a squad. The role involves managing service delivery quality to the client, engaging with customers to understand capacity requirements and quality expectations, and liaising with Language Services to ensure such requirements can be met.

**Main Duties**

- Partner with Engagement Managers to ensure supplier alignment and coordinate with the Language Services Team on resource recommendations and capacity planning.

- Serve as the primary point of contact for language quality, leading client conversations, managing documentation, and presenting regular quality reports.

- Track supplier KPIs, including on-time delivery, task acceptance, and linguistic accuracy, flagging and escalating any performance that falls beneath defined client thresholds.

- Design and maintain quality frameworks, ensuring all language assets are updated and optimized.

- Act as the escalation point for PMs on missed deliverables; lead Root Cause Analysis and oversee Quality Improvement Plans or CAPAs in collaboration with Language Services.

- Execute regular quality measuring and Content Type Analysis to ensure all internal and client-facing LQA SLAs are consistently met.

- Support the development of new internal and customer initiatives by assessing and optimizing current processes to drive efficiency.

**Experience**

- Proven track record in Localization Vendor, Language, or Quality Management within fast-paced, client-centric environments.

- Experience in CRO-Pharma or Medical Devices would be a plus.

- Deep understanding of quality principles and practices; experience with Agile or Lean Six Sigma methodologies is preferred.

- Expert knowledge of Translation Management Systems, TM tools, and MTPE workflows, with a keen interest in emerging industry trends.

- Strong data literacy with the ability to leverage analytics for decision-making, risk mitigation, and proactive process improvement.

- Exceptional verbal and written communication skills in English, with the ability to present structured arguments and influence diverse stakeholders.

- High capacity to manage and prioritize multiple time-sensitive projects independently or as part of a team, while maintaining accountability for quality.

- Master's degree or equivalent professional experience.

- Full-cycle supervisory experience in accordance with organizational policy, including hiring, training, and performance management for internal teams and external resources.

**Key Competencies**

- Is a strong listener and effective collaborator.

- Results-oriented and understands the importance of Objectives & Key Results (OKRs).

- Actively drives performance and delivers results.

- Proactively develops clear solutions to complex problems.

## Skills

### Required
- Localization
- Quality Management
- Translation Management Systems
- Agile
- Lean Six Sigma
- Data Analysis
- Communication
- Project Management

### Nice to have
- CRO-Pharma
- Medical Devices
- Multilingualism

---

Source: [Apply at jobs.lever.co](https://jobs.lever.co/weloglobal/42cd2886-d3ea-4618-bf19-af01777316cf?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)