# Lead Insights Analyst

**Company**: Salesforce
**Experience**: senior
**Job type**: full-time
**Salary**: $99,400 - $186,300 annually
**Category**: Data Science
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Texas---Austin/Data-Analytics-Analyst-Manager_JR330837?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_73298301-1e5

## Description

You will be a Lead Insights Analyst on the Cloud Success Insights Team, delivering data-driven, actionable insights and strategic recommendations that empower Cloud Leaders to drive key programs within Customer Success.

You will provide cross-cloud analytics support to Cloud Success leadership, partnering closely with teams across CSG to turn complex data into clear, executive-ready guidance.

This is a high-visibility individual contributor role with direct business impact.

**Responsibilities:**

- Lead ad-hoc and deep-dive analyses to answer high-priority business questions

- Build predictive models and forecasts to support planning and decision-making

- Conduct variance analysis, impact analysis, and root cause analysis to explain performance drivers

- Partner with cross-functional stakeholders across Customer Success and Cloud leadership

- Translate complex analytical findings into clear strategic recommendations for executives

- Own projects end-to-end, from problem framing through executive presentation

**Must-Haves:**

- 7–10 years of experience in data analytics, business analytics, or a related field

- Degree or equivalent proven experience

- Strong track record of ad-hoc analysis, deep-dive analysis, predictive modeling, and forecasting

- Demonstrated experience in variance analysis, impact analysis, and root cause analysis

- Proven business partnering skills , experience acting as a strategic partner to cross-functional teams

- Strong stakeholder management skills across varying levels of seniority

- Excellent executive presentation skills , able to distill complex analysis into clear, actionable stories

- Extensive experience writing complex SQL queries

- Expertise in a major visualization tool (Tableau, Power BI, etc.)

- A curious, ownership-driven mindset with the ability to mentor junior analysts

**Nice-to-Haves:**

- Direct experience (2+ years) in data engineering

- Tableau certification (Desktop Specialist/Professional)

- Experience working with cloud data sources

- Strong interest in emerging technologies and applying AI to analytics work

**Benefits:**

- Time off programs

- Medical, dental, vision

- Mental health support

- Paid parental leave

- Life and disability insurance

- 401(k)

- Employee stock purchasing program

**Salary Range:** $99,400 - $186,300 annually

## Skills

### Required
- data analytics
- business analytics
- predictive modeling
- forecasting
- variance analysis
- impact analysis
- root cause analysis
- SQL
- Tableau
- Power BI

### Nice to have
- data engineering
- Tableau certification
- cloud data sources
- emerging technologies
- AI

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Texas---Austin/Data-Analytics-Analyst-Manager_JR330837?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)