# Réceptionniste de nuit

**Company**: Accor
**Location**: Troyes, Grand Est
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000155306909-receptionniste-de-nuit?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/r-ceptionniste-de-nuit-72f6b4ec-5b0/

## Description

We are seeking a Night Receptionist to join our 5-star hotel, Hôtel & Spa La Licorne, located in the heart of Troyes.

As a Night Receptionist, you will be responsible for ensuring the smooth operation of our nocturnal activities and providing excellent customer service to our guests.

Responsibilities:

- Provide personalised welcome and farewell to our guests, adhering to the high standards of a 5-star establishment.

- Manage check-in and check-out procedures, as well as billing and payment operations.

- Operate our property management system, Opéra Cloud PMS, to manage reservations, guest accounts, and daily operations.

- Conduct nightly audits and ensure accurate financial transactions.

- Monitor cash handling and reconcile daily transactions.

- Address guest requests and resolve any issues promptly and professionally.

- Ensure the safety and security of our guests, colleagues, and premises during the night shift.

- Prepare thorough handovers for the morning team.

- Maintain the presentation of our reception areas and adhere to hotel procedures.

Qualifications:

- Operational proficiency in Opéra Cloud PMS is essential.

- Excellent communication and interpersonal skills.

- High level of autonomy and sense of responsibility.

- Strong organisational and prioritisation skills.

- Proficiency in French and professional-level English.

- Ability to make informed decisions.

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## Skills

### Required
- Opéra Cloud PMS
- French
- English

### Nice to have
- excellent communication and interpersonal skills
- high level of autonomy and sense of responsibility
- strong organisational and prioritisation skills

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000155306909-receptionniste-de-nuit?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)